Workplace Reform in the Healthcare Industry : The Australian Experience

His interests include employment relations in health and fast food, non-standard employment, working time, teaching and learning in higher education, and child labour. Front Matter....Pages i-xxi Introduction....Pages 1-10 Front Matter....Pages 11-11 Health Sector and Industrial Reform in Australia....Pages 13-29 The Australian Healthcare Workforce....Pages 30-59 Front Matter....Pages 61-61 The Structure of Bargaining in Public Hospitals in Three Australian States....Pages 63-90 Outsourcing and Structural Change....Pages 91-111 Casual and Temporary Employment in NSW Regional Hospitals....Pages 112-130 The Processes of Workplace Change for Nurses in NSW Public Hospitals....Pages 131-149 Work Intensification for Personal Service Attendants and Medical Scientists....Pages 150-169 Emotional Labour and Aged Care Work....Pages 170-186 Flexibility at a Cost: Responding to a Skilled Labour Shortage....Pages 187-206 Front Matter....Pages 207-207 Inspiring Innovation....Pages 209-231 Developing a Strategic Approach to People Management in Healthcare....Pages 232-252 Clinical Governance: Complexities and Promises....Pages 253-278 E-health Services: Is the Future of Australia’s Health Service Work in Offshore Outsourcing?....Pages 279-297 Conclusion: Reflections on Past Healthcare Reform and Future Directions....Pages 298-306 Back Matter....Pages 307-314 This book focuses on the relationship between health sector and industrial relations reforms and their impact on employment relations in Australia since 1990. The book adds to the international literature on New Public Management with a distinctively Australian focus and synthesises the impact of health sector and industrial relations reforms on health care management and work practices. It illustrates that New Public Management practices are implemented creatively at both macro and micro levels. In doing so, it provides context to the changing work practices in the health care sector. Each chapter presents an account by leading researchers in the field of industrial relations, health care management or sociology, providing a cross-disciplinary account of changes in the sector. This new research brings together topical areas of interest, including changing work practices and managerial approaches across both clinical and non-clinical areas. It provides useful background material for academics and practicing health care managers This book focuses on the relationship between health sector and industrial relations reforms and the impact these have had on employment relations in Australia since 1990. The book adds to the international literature on New Public Management with a distinctively Australian focus and synthesizes the impact of health sector and industrial relations reforms on health care management and work practices. It illustrates that New Public Management practices have been implemented creatively at both macro and micro levels. The book provides context to the changing work practices in the health care sector.