Without Compassion, There Is No Healthcare : Leading with Care in a Technological Age

A call for healthcare providers, educators, and organizations to lead with compassion through times of rapid technological change. New technologies are transforming healthcare work, changing how patients interact with healthcare providers. This book is a call for healthcare providers, educators, and organisations to lead with compassion through times of rapid technological change. "New technologies are transforming healthcare work and changing how patients interact with healthcare providers. As artificial intelligence systems, robotics, and data analytics become more sophisticated, some clinical tasks will become obsolete and others will be reconfigured. While it is not possible to predict these developments precisely, it is important to understand their inevitability and to prepare for the changes that lie ahead. Without Compassion, There Is No Healthcare argues that compassion must be upheld as the bedrock and guiding purpose of healthcare work. Emerging technologies have the potential to subvert this purpose but also to enable and expand it, creating new conduits for compassionate care. Cultivating these benefits and guarding against potential threats will require vigilance and determination from healthcare providers, educators, leaders, patients, and advocates. The contributors to this book show the way forward, bringing a diverse range of expertise to confront these challenges. Avoiding platitudes and simple dichotomies, they examine what compassion in healthcare means and how it can be practised, now and in the uncertain future. Without Compassion, There Is No Healthcare is a call to action. Drawing together a decade of evidence and insight generated by a community of leading scholars and practitioners committed to promoting compassionate care, it offers steady principles and practices to steer the way through times of technological change."-- Provided by publisher "New technologies are transforming healthcare work and changing how patients interact with healthcare providers. As artificial intelligence systems, robotics, and data analytics become more sophisticated, some clinical tasks will become obsolete and others will be reconfigured. While it is not possible to predict these developments precisely, it is important to understand their inevitability and to prepare for the changes that lie ahead. Without Compassion, There Is No Healthcare argues that compassion must be upheld as the bedrock and guiding purpose of healthcare work. Emerging technologies have the potential to subvert this purpose but also to enable and expand it, creating new conduits for compassionate care. Cultivating these benefits and guarding against potential threats will require vigilance and determination from healthcare providers, educators, leaders, patients, and advocates. The contributors to this book show the way forward, bringing a diverse range of expertise to confront these challenges. Avoiding platitudes and simple dichotomies, they examine what compassion in healthcare means and how it can be practiced, now and in the uncertain future. Without Compassion, There Is No Healthcare is a call to action. Drawing together a decade of evidence and insight generated by a community of leading scholars and practitioners committed to promoting compassionate care, it offers steady principles and practices to steer the way through times of technological change."-- Provided by publisher Cover Copyright Contents Tables and Figures Preface A Call to Caring Acknowledgments Introduction Technology, Compassion, and the Future of Healthcare Part One Coming to Terms with Compassion 1 Caring in a Digital Age: Exploring the Interface of Humans and Machines in the Provision of Compassionate Healthcare 2 Patient Engagement and Compassionate Care 3 Care in the Real World: Partial Perspectives on Compassion, Technology, and Equity Part Two Cultivating Compassion 4 Healthcare Workers as Recipients of Compassion: Resilience, Burnout, and Relationship 5 Compassion and Health Professional Education 6 Compassionate Leadership 7 Toward Compassionate Healthcare Organizations Conclusions Shaping the Future of Compassionate Care References Contributors Index