Voluntary Organizations and Public Service Delivery (Routledge Studies in the Management of Voluntary and Non-Profit Organizations)

__Voluntary Organizations and Public Sector Delivery__ examines how aspects of voluntary sector employment are affected by its engagement with the growing trend to the market-based outsourcing in the delivery of public services within industrialized countries. The volume draws together a team of well-recognized academic contributors from the UK, Canada, Australia and the United States to explore how the process of outsourcing is impacting the internal and external labor markets of voluntary organizations, and the implications for the policy objectives underlying the externalization of the delivery of public services to them. These themes of change in employment are covered in depth in the UK with dedicated chapters exploring, workforce patterns and skill needs, HR policies and practices, recruitment and selection, graduate recruitment, unionization, pay and conditions and psychological contracts in organizations. The book also contains a significant international comparative dimension with individual chapter analysis of employment issues in Australia, Canada and the United States, as well as an Anglo-German comparison. Cover 1 Voluntary Organisations and Public Service Delivery 6 Copyright 7 Contents 8 List of Tables 12 PART I Introduction 14 1 Outsourcing and Voluntary Sector Employment: Understanding the Connections 16 PART II Policy and Labour Market Contexts 26 2 Outsourcing and the Voluntary Sector: A Review of the Evolving Policy Landscape 28 3 Trends in Voluntary Sector Employment 50 4 Trade Union Organising in the Voluntary Sector 67 PART III Employment Policies and Practices 84 5 Shaping HRM in the Voluntary Sector: The Influence of Government 86 6 ‘We Could Take on the World If We Had the Space’: Understanding Graduate Recruitment Problems in the Voluntary Sector 101 7 Recruiting for Values in Charitable Organisations: A Comparative Perspective 117 PART IV Work Experiences in an Era of Outsourcing 134 8 Outsourcing in British Social Care: Its Implications for Worker Security 136 9 Taking the Strain? The Psychological Contract of Voluntary Sector Employees Following Transfers of Employment 149 10 Beyond National ‘Varieties’: Public-Service Contracting in Comparative Perspective 166 11 Restructuring and Labour Processes Under Marketisation: A Canadian Perspective 181 12 Outsourcing and the Australian Nonprofit Sector 198 13 Contracting with Voluntary Service Agencies in the USA: Implications for Employment and Professionalisation 215 PART V Conclusions 236 14 Public Service Delivery and the Voluntary Sector: Trends, Explanations, and Implications 238 Notes on Contributors 252 Index 254 This volume draws together a team of expert contributors to explore how the process of outsourcing is impacting the internal and external labour markets of voluntary organisations, and the implications for the policy objectives underlying the externalisation of the delivery of public services to them Presents a systematic examination of how voluntary sector employment is being affected by the growing trend to the market-based outsourcing of the delivery of public services.