Virtuality and Virtualization: Proceedings of the International Federation of Information Processing Working Groups 8. 2 on Information Systems and Organizations and 9. 5 on Virtuality and Society, July 29-31, 2007, Portland, Oregon, USA

International Federation for Information Processing The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication. The scope of the series includes: foundations of computer science; software theory and practice; education; computer applications in technology; communication systems; systems modeling and optimization; information systems; computers and society; computer systems technology; security and protection in information processing systems; artificial intelligence; and human-computer interaction. Proceedings and post-proceedings of referred international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research. The principal aim of the IFIP series is to encourage education and the dissemination and exchange of information about all aspects of computing. For more information about the 300 other books in the IFIP series, please visit www.springer.com. For more information about IFIP, please visit www.ifip.org. Front Matter....Pages i-ix Virtuality and Virtualization....Pages 1-7 Front Matter....Pages 9-9 Beyond Distributed Cognition....Pages 11-12 Dig the Dirt....Pages 13-18 Front Matter....Pages 19-19 Conceptualizing Virtual Collaborative Work....Pages 21-34 Conduct, Performance, and Dilemmas of Inter-organizational Virtual Organizing....Pages 35-50 Front Matter....Pages 51-51 Structuring Virtuality....Pages 53-66 Competency Rallying Processes in Virtual Organizations....Pages 67-83 Spatial and Temporal Boundaries in Global Teams....Pages 85-98 Coordinating Global Software Development Activities....Pages 99-117 The Tension Between Expectations of Availability and the Reality of Availability in Hybrid Teams....Pages 119-131 A Process Maturity Model for Geographically Dispersed Software Sustenance Operations....Pages 133-148 Front Matter....Pages 149-149 A Structurational Perspective on Leadership in Virtual Teams....Pages 151-168 Ambassadorial Leadership....Pages 169-182 The Presentation of Self in a Virtual but Work-related Environment....Pages 183-199 Understanding Virtuality....Pages 201-213 Conditions Enabling Effective Multiple Team Membership....Pages 215-228 Front Matter....Pages 229-229 Learning Triggers in Virtual Groups....Pages 231-249 Sharing Knowledge in Global Virtual Teams....Pages 251-265 The Practice of e-Science and e-Social Science....Pages 267-279 From Senses to Sensors....Pages 281-293 Front Matter....Pages 229-229 Expertise Management in a Distributed Context....Pages 295-313 Front Matter....Pages 315-315 Building Virtual Spaces....Pages 317-334 Refraining Online Games....Pages 335-351 Virtualizing the Virtual....Pages 353-366 Front Matter....Pages 367-367 Virtualization and Institutions....Pages 369-372 Exploring the Nature of Virtuality....Pages 373-377 The Social in the Virtual....Pages 379-382 The Role of Shapers in Knowledge-Sharing....Pages 383-386 Game Architecture and Virtual Teamwork....Pages 387-389 The IT Artifact and Telecommuting....Pages 391-395 Virtual Patients....Pages 397-401 Back Matter....Pages 403-404 In today's rapidly changing global work environment, all workers experience increased organizational complexity. Companies are functionally distributed, many across the globe. Intense competition for markets and margins makes adaptiveness and innovation imperative. Information and communication technologies are pervasive and fundamental infrastructures, their use deeply integrated into work processes. Workers collaborate electronically with co-workers or with employees of other companies. New boundaries of time, space, business unit, culture, company partnerships, and software tools are driving the adoption of novel organizational forms. On a macro level, these changes have started to reshape society. This book considers possible frameworks for understanding virtuality and virtualization; ways of analyzing virtual work in terms of work processes; group processes within virtual teams; the role of knowledge in virtual settings and other implications of the role of fiction in structuring virtuality. This book begins with consideration of possible frameworks for understanding virtuality and virtualization. It includes papers that consider ways of analyzing virtual work in terms of work processes. It examines group processes within virtual teams, focusing in particular on leadership and group identity, as well as the role of knowledge in virtual settings and other implications of the role of fiction in structuring virtuality.