Training That Delivers Results : Instructional Design That Aligns with Business Goals

Too often today, when companies recognize the need for training in a specific topic--business writing, behavior interviewing, customer service, or other--they apply the same standard instruction they utilized the last time they addressed a need for training--which was in a completely different area! But one-size-fits-all approaches rarely work anywhere, especially in the professional world. Training That Delivers Results offers a far better way to educate employees, one that connects learning solutions with strategic business goals.With more than 30 years of experience as a learning and performance improvement professional, author Dick Handshaw proposes that organizations cannot simply tell their trainers what to teach but rather they need to proactively collect data in order to define problems and develop unique training interventions. Handshaw's results-oriented model is systematic, yet flexible, and works for both instructor-led training and e-learning. Readers will learn how to:• Analyze performance gaps • Create targeted performance objectives and connect them with the right measurement tools • Determine the best instructional strategy and the appropriate media • Build consensus with project blueprint meetings • Evaluate the effectiveness of training and use the data to continually improveTraining will not be effective and beneficial in sustaining, rewarding ways unless the employee education experience is successfully linked with the overall business goals. Training That Delivers Results supplies the tools, worksheets, and assessments needed to tie the learning experience to enhanced performance outcomes--and deliver sustainable, quantifiable business results. This book offers a far better way to educate employees, one that connects learning solutions with strategic business goals. When companies recognize the need for training in a specific topic, they often apply the same standard instruction they utilized the last time they addressed a need for training—which was in a completely different area! However, a one-size-fits-all approaches rarely work anywhere, especially in the professional world. With more than 30 years of experience as a learning and performance improvement professional, author Dick Handshaw proposes that organizations cannot simply tell their trainers what to teach but rather they need to proactively collect data to define problems and develop unique training interventions. Handshaw's results-oriented model is systematic, yet flexible, and works for both instructor-led training and e-learning. In Training That Delivers Results, you will learn how to: Analyze performance gaps Create targeted performance objectives and connect them with the right measurement tools Determine the best instructional strategy and the appropriate media Build consensus with project blueprint meetings Evaluate the effectiveness of training and use the data to continually improve Training will not be effective and beneficial in sustaining, rewarding ways unless the employee education experience is successfully linked with the overall business goals. Training That Delivers Results supplies the tools, worksheets, and assessments needed to tie the learning experience to enhanced performance outcomes—and deliver sustainable, quantifiable business results. Instructional designers and other training professionals are often forced into order-taking roles. The company wants training on a specific topic--business writing, behavioral interviewing, customer service--and a one-size-fits-all module is produced. Training That Delivers Results offers a far better way to educate employees, one that connects learning solutions with strategic business goals. Rather than being told what to teach, proactive designers collect data to define problems and develop training interventions. Written by one of the originators of computer-based training, Handshaw's results-oriented model is systematic, yet flexible, and works for both instructor-led training and e-learning. Readers will learn how to:? Analyze performance gaps? Create targeted performance objectives and connect them with the right measurement tools? Determine the best instructional strategy and the appropriate media? Build consensus with project blueprint meetings? Evaluate the effectiveness of training and use the data to continually improve. Learning goals and business goals should go hand in hand. Here are the tools, worksheets, and assessments needed to tie the learning experience to enhanced performance outcomes--and deliver sustainable, quantifiable business results Instructional designers and other training professionals are often stuck in order-taking roles. The company wants training on a specific topic--business writing, behavioral interviewing, customer service--and a one-size-fits-all module is produced. Training That Delivers Results offers a far better way to educate employees. Written by a widely recognized master of instructional design, this practical book helps readers connect learning solutions with strategic business goals. Designers become proactive partners with their clients, collecting data to define problems, developing targeted trainin Introduction A new model for results Performance consulting Closing the performance gap Getting real value from analysis Connecting objectives to measurement The blueprint meeting Validate your strategies with a prototype Designing for the classroom?virtual and live Designing for e-learning Designing for performance support and m-learning Validating success with a field test Implementation: the final guarantee of results Making results sustainable Summary and closing remarks Glossary References and resources Index. Every business invests in training, but few are getting the results they expect. Discover the secret to ensure your training results in enhanced performance success.