Towards More Democracy in Social Services : Models of Culture and Welfare

TRENDS IN LINGUISTICS is a series of books that open new perspectives in our understanding of language. The series publishes state-of-the-art work on core areas of linguistics across theoretical frameworks as well as studies that provide new insights by building bridges to neighbouring fields such as neuroscience and cognitive science. TRENDS IN LINGUISTICS considers itself a forum for cutting-edge research based on solid empirical data on language in its various manifestations, including sign languages. It regards linguistic variation in its synchronic and diachronic dimensions as well as in its social contexts as important sources of insight for a better understanding of the design of linguistic systems and the ecology and evolution of language. TRENDS IN LINGUISTICS publishes monographs and outstanding dissertations as well as edited volumes, which provide the opportunity to address controversial topics from different empirical and theoretical viewpoints. High quality standards are ensured through anonymous reviewing. Preface Introduction Towards More Democracy in Social Services: Models and Culture of Welfare Part I The Welfare Approach The End of Progressivism: Paradigmatic Shifts and Social Welfare Consumers, Citizens and Coproducers – A Pluralistic Perspective on Democracy in Social Services Social Service Delivery: The More Demand, the More Democracy? Civil Society and the Welfare State Does Welfare Lead to Dependency? Effectiveness and Undesirable Side-Effects of Welfare Institutions Social Rights, Power and the Democratization of Social Services The Scandinavian Social Service Model Welfare, Democracy and Social Work Democratization – The Recovering of the Political in Social Work(?) Part II The Organizational Approach The Organizational Construction of Social Citizenship Democratization by Modernization? The Future Development of Social Service Organization Personal Social Services: Changing Organizational Forms and Service. User Participation. A British Perspective on the Democratization Debate Client Demands and Professional Responsibility in Democratic Welfare Organizations Old Democracy – New Quality? Transformation of Social Services in East Germany and Finland. The Case of Child Daycare Cooperative Relations Within Youth Assistance – A Step Towards Democratization of Social Services? Children’s Participation in Child Welfare Services Modernizing the Youth Welfare System: The Forgotten Perspective of the Clients Does Democratic Rationality Extend to Social Services? Legitimation Problems in Professional Action Empowerment – A Challenge for Professionalization in Social Work Privatization and Professionalization: Challenges to Social Service Delivery in the U.S.A Feminist Care Work Projects in Germany: Between Self-Help and Professional Identity Rising from the Ashes of Cutback, Political Warfare and Degraded Services: Community Building as a Template for Recreating the Welfare State Part III The Quality Approach Improving the Quality of Social Services: New Opportunities for Participation? Quality-Enhancement in the Service Society: Perspectives for Social Work Reform and Restructuring of Social Services in the United States: Evaluating Collaborative Service Models Client Participation as an Instrument of Quality Assurance in Social Work: The Potential for Democratization in the ‘New’ Quality Consciousness Quality Assurance of Voluntary Welfare Associations: A Question of Morals, Law, Contract or Participation? Self-Evaluation – The Ultimate Boot-Strap Approach? Contributors Contributors to this text present the current professional discussion on the increasingly radical ideas on the reorganization of the welfare state systems after World War II. Future models of welfare state security will be assessed according to how well they are able to absorb contingency and guarantee innovations. Edited By Gaby Flösser, Hans-uwe Otto. Includes Bibliographical References.