The Wiley Blackwell Handbook of the Psychology of the Internet at Work (Wiley-Blackwell Handbooks in Organizational Psychology)

This authoritative Wiley Blackwell Handbook in Organizational Psychology focuses on individual and organizational applications of Internet-enabled technologies within the workplace. The editors have drawn on their collective experience in collating thematically structured material from leading writers based in the US, Europe, and Asia Pacific. Coinciding with the growing international interest in the application of psychology to organizations, the work offers a unique depth of analysis from an explicitly psychological perspective. Each chapter includes a detailed literature review that offers academics, researchers, scientist-practitioners, and students an invaluable frame of reference. Coverage is built around competencies set forth by regulatory agencies including the APA and BPS, and includes E-Recruiting, E-Leadership, and E-Learning; virtual teams; cyberloafing; ergonomics of human-computer interaction at work; permanent accessibility and work-life balance; and trust in online environments. Cover -- Title Page -- Copyright -- Contents -- About the Editors -- About the Contributors -- Foreword -- Chapter 1: The Psychology of the Internet @ Work -- Introduction -- A Brief History of the Internet at Work -- Core Characteristics of Internet-Based Work -- Psychological Implications of the Internet at Work -- A Research Agenda for the Psychology of the Internet at Work -- Conclusion -- References -- Part I: Individual Perspectives -- Chapter 2: Digitized Communication at Work -- Introduction -- Classic Theories - How Beneficial is Computer- Mediated Communication? -- Digitized Communication in the Age of Social Media and Information Diversity -- Future Research -- Conclusion -- References -- Chapter 3: Ergonomics of Information Technologies at Work -- Introduction -- Our Perspective -- Analytic Outlook -- Studying Work and Work Practices -- Community -- Relationships -- Communication -- Future Research -- Conclusion -- References -- Chapter 4: Competencies for Web-Based Work and Virtual Collaboration -- Introduction -- A Brief Review of Competency Modeling Approaches -- Selected Theories of Technology Choice and Related Competencies -- Selected Theories on Computer-Mediated Communication and Related Competencies -- Selected Theories on Digital Collaboration and Related Competencies -- Synthesis -- Future Research -- Conclusion -- References -- Chapter 5: User Experience, Gamification, and Performance -- Introduction -- User Experience -- Gamification -- Psychological Processes Affecting User Performance -- Practical Implications -- Future Research -- Conclusion -- References -- Chapter 6: Trust in Virtual Online Environments -- Introduction -- Defining Trust and Why Trust Matters -- Trust Research in E-Commerce and Virtual Teams -- Trust models in virtual online environments -- Technology Trust -- Contextualized models of trust