The Truth Doesn't Have to Hurt : How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change : How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change

Nobody likes criticism. Handled poorly, it too often stings and breeds resentment - and most of us try to avoid it at all costs. But criticism - crafted carefully and communicated skillfully - promotes trust and respect, motivates individuals, and serves as a catalyst for change. It has the ability to turbocharge workplaces and careers. If that sounds farfetched, it's because few understand how to properly give and receive the kind of critical feedback that brings positive results. The Truth Doesn't Have to Hurt rejuvenates this powerful but neglected art form. Executives, managers, team leaders - anyone who needs to temper praise with a dose of reality - will learn to: deliver the truth and have it taken as helpful; create an atmosphere of acceptance; avoid mistakes that sabotage an exchange; and control how they receive criticism so they benefit - even if it's badly presented. Ignoring problems or always saying nice things will only maintain the status quo. This research-backed book delivers proven techniques and tools for motivating people and triggering improvement - swiftly and painlessly. "In this AMACOM Edgewise podcast, author Deb Bright talks about criticism's bad reputation and the stigma that is attached to it in the workplace ... In The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change, author Deb Bright talks about criticism's bad reputation and the stigma that is attached to it in the workplace. She argues that criticism is actually more beneficial than not and that its sole purpose is to help someone do something better, achieve goals, and grow personally and professionally. The purpose of the book, Bright says, is to give givers and receivers of criticism the skills they need in order to communicate with one another and have productive conversations that build trust and respect. Deb gives listeners techniques such as "quick charges" in order to help them receive criticism better and utilize it in the best way possible."--Skillsoft website Teaches readers how to use criticism -- crafted carefully and communicated skillfully -- to promote trust and respect, motivate individuals, and serve as a catalyst for change Criticism . . . the powerful but neglected art form you didn’t know you needed to master. Deb Bright. Includes Bibliographical References And Index.