The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relati (How Top Leaders Gain Faster Results, Deeper Relationships, and a Stronger Bottom Line)

Dedication Acknowledgments Introduction Part I: The Case for Trust Chapter 1: The Trust Edge Chapter 1 Highlights The Trust Edge Chapter 2: Impact of Trust Chapter 2 Highlights The Impact of Trust Chapter 3: Barriers to Overcome Chapter 3 Highlights Barriers to Overcome Part II: The Eight Pillars of Trust Chapter 4: Pillar 1: Clarity Chapter 4 Highlights Pillar 1: Clarity Chapter 5: Pillar 2: Compassion Chapter 5 Highlights Pillar 2: Compassion Chapter 6: Pillar 3: Character Chapter 6 Highlights Pillar 3: Character Chapter 7: Pillar 4: Competency. Chapter 7 Highlights Pillar 4: CompetencyChapter 8: Pillar 5: Commitment Chapter 8 Highlights Pillar 5: Commitment Chapter 9: Pillar 6: Connection Chapter 9 Highlights Pillar 6: Connection Chapter 10: Pillar 7: Contribution Chapter 10 Highlights Pillar 7: Contribution Chapter 11: Pillar 8: Consistency Chapter 11 Highlights Pillar 8: Consistency Part III: Transforming Trust Chapter 12: Extending Trust Chapter 12 Highlights Extending Trust Chapter 13: Rebuilding Trust Chapter 13 Highlights Rebuilding Trust Part IV: Deep Trust in a Flat World Chapter 14: Globalization and Trust. Chapter 14 Highlights Globalization and TrustChapter 15: Trust in the Online Age Chapter 15 Highlights Trust in the Online Age Part V: Courageous Trust Chapter 16: A Sharp and Lasting Edge Five Ways to Sharpen Your Trust Edge About the Author Notes Index Copyright.

In The Trust Edge, David Horsager reveals the foundation of genuine success—trust. Based on research but made practical for today’s leader, The Trust Edge shows that trust is quantifiable and brings dramatic results to businesses and leaders. In this book, Horsager teaches readers how to build the 8 Pillars of Trust:

1. Clarity: People trust the clear and mistrust the ambiguous.

2. Compassion: People put faith in those who care beyond themselves.

3. Character: People notice those who do what is right over what is easy.

4. Competency: People have confidence in those who stay fresh, relevant, and capable.

5. Commitment: People believe in those who stand through adversity.

6. Connection: People want to follow, buy from, and be around friends.

7. Contribution: People immediately respond to results.

8. Consistency: People love to see the little things done consistently.

When leaders learn how to implement these pillars, they enjoy better relationships, reputations, retention, revenue, and results. Fascinating and timely, The Trust Edge unveils how trust has the ability to accelerate or destroy any business, organization, or relationship. The lower the trust, the more time everything takes, the more everything costs, and the lower the loyalty of everyone involved. Conversely, an environment of trust leads to greater innovation, morale, and productivity. The trusted leader is followed. From the trusted salesperson, people will buy. For the trusted brand, people will pay more, come back, and tell others. Trust, not money, is the currency of business and life!

Trust consultant David Horsager, also author of The Daily Edge, defines "trust" as a belief in a person or thing. He explains that trust indicates that a person or a product possesses inherent integrity, even in trying circumstances. Without trust, a business can't forge new associations, retain employees, or enhance its customers' regard for its merchandise or services. Horsager offers a thoughtful, practical way to understand why your ability to get others to trust you is your greatest business and personal asset. He enhances his argument with graphics, illustrations and strong formatting. getAbstract recommends this meaningful exploration of building trust to leaders, entrepreneurs, salespeople, HR managers and students of human nature Argues that the foundation of success in business and personal pursuits is building trust, and outlines how to implement the eight pillars of trust in order to enjoy better relationships, reputations, and results