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The three value conversations : how to create, elevate, and capture customer value at every stage of the long-lead sale

معرفی کتاب «The three value conversations : how to create, elevate, and capture customer value at every stage of the long-lead sale» نوشتهٔ Peterson, Erik; Riesterer, Tim; Smith, Conrad; Geoffrion, Cheryl، منتشرشده توسط نشر McGraw-Hill School Education Group در سال 2015. این کتاب در فرمت epub، زبان انگلیسی ارائه شده است.

**__The three conversations B2B sale pros must have with customers to control every step of long lead buying cycle__** __The Three Value Conversations__ provides the tools and methods you need to differentiate you and your solution from the competition, elevate value to the right decision maker, and maximize all sales opportunities across the entire long lead buying cycle. Based on extensive research, the authors' program enables salespeople to articulate value in three essential conversations with the customer: the Differentiation Conversation (creating value), the Justification Conversation (elevating the value to the right level of decision maker), and the Maximization Conversation (capturing that value and maximizing the size of your opportunities). The Three Conversations B2b Sale Pros Must Have With Customers To Control Every Step Of Long Lead Buying Cycle The Most Successful Salespeople Understand That They Are Fundamentally Storytellers. The Reality Is That To Succeed In Sales, You Need To Master The Art Of Customer Conversation. The Best Story Told In The Best Way Will Always Win. Being Remarkable And Memorable In Your Conversations Is Very Important—but It Goes Beyond Great Delivery. You Must Be Able To Articulate Value. The Three Value Conversations Provides The Tools And Methods You Need To Differentiate Yourself And Your Solutions From The Competition, Elevate Value To The Right Decision Maker, And Maximize All Sales Opportunities Across The Entire Long Lead Buying Cycle. The Book Teaches You How To: Create Value For Your Prospects By Identifying And Advising Them On Problems, Potential Threats And Missed Opportunities Articulate Why Your Prospects Need To Choose You Over Rival Competitors Elevate The Value Of Your Offering To Your Prospect’s Senior-level Decision-makers Demonstrate The Business And Financial Acumen Required To Make A Compelling, Credible Business Case For Your Solution Identify Unconsidered Needs That Only Your Solution Solves Embrace The Natural Tension That Occurs Between Buyers And Sellers To Capture And Protect The Value Of Your Opportunity From Unnecessary Discounting Not Just Another Sales Process Book, The Three Value Conversations Equips You With Practical, Hands-on Concepts For Engaging Prospects And Customers At Any Moment In The Buying Cycle With The Specific Stories And Skills To Create, Elevate, And Capture Value. Create value: the differentiation conversation. Create a buying vision Speak to situations, not dispositions Unconsidered needs drive unexpected opportunity Keep your claims limited and focused Whiteboard conversations versus PowerPoint presentations Elevate value: the justification conversation. Overcoming a fear of heights Know me before you meet me: developing customer insight Financial statements and ROI Executive engagement Capture value: the maximization conversation. No last-minute saves The conversation before the conversation Pivotal agreements Ask for more than you are comfortable asking Dealing with price pressure Afterword: The last mile. Equipping you with practical; hands-on concepts for engaging prospects and customers; this book provides the tools and methods you need to differentiate yourself and your solutions from the competition; elevate value to the right decision maker; and maximize all sales opportunities across the entire long lead buying cycle. -- Edited summary from book
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