انقلاب استعداد: بهینه‌سازی نیروی کار ما برای اقتصاد جدید استعداد

Are you ready for the Talent Revolution? We have a collective social imperative right now to do better for our employees, to make more fair and inclusive people-resourcing decisions. There is a dire need to ensure that all people have a future and an opportunity to contribute their skills and talents to the workforce and economy. The risk of a disenfranchised generation out of work is too great. We have recently witnessed revolutionary change happen at the grass-roots level with the #MeToo and #BlackLivesMatter movements. People have become impatient for change, and we can no longer stand still and tolerate outdated practices. We have reached a point where people practices must become more human-centric, intelligent, and better able to deliver the talent optimization that organizations will need in the coming decade In this book, Anne Fulton examines the current state of talent practices to understand why this change is so urgently needed. Through her own years of experience, along with in-depth research and interviews with employees, business thought leaders and experts, and lessons from the great change agents and revolutionary leaders of history and today, this book explores what a blueprint for change can look like. The new era of Talent Experience and Talent Enablement is here. Together, we can create a utopian world where everyone across the globe has fair, equitable access to opportunities for their future, to the betterment of all. Today, we are facing an unprecedented urgency to reinvent talent dynamics. The rapidly converging forces of the pandemic and the rolling waves of activism as a result of the #MeToo and #BlackLivesMatter movements have accelerated the need for change. Traditional talent processes served the purposes of the last decade, the last millennium even. But we have reached a point where people practices must become more human-centric, intelligent, more robust in their skills and capability matching, more learning and growth-oriented, more enabling, more rigorous in their transparency and inclusivity and better able to deliver the talent optimization that organizations will need in the coming decade. Organizations who are fair, transparent, inclusive, respectful of their people are the ones who will thrive into the future. In this book, Anne Fulton demonstrates that this is what the Future of Work is all about: talent agility, empowerment and enablement — the true emancipation of talent. ACKNOWLEDGEMENTS INTRODUCTION Now Is the Time for Revolution CHAPTER 1 Why We Need a Revolution CUSTOMER JOURNEYS THROUGH CHANGE Case Study A CHAPTER 2 The Voice of the People: Understanding What Your People Want CUSTOMER JOURNEYS THROUGH CHANGE Case Study B • Case Study C CHAPTER 3 The Future of Work: What Our Research Is Telling Us CUSTOMER JOURNEYS THROUGH CHANGE Case Study D CHAPTER 4 What We Can Learn from the Experts: The Five Rs Driving the Talent Revolution CUSTOMER JOURNEYS THROUGH CHANGE Case Study E CHAPTER 5 The Psychology of Revolutions CUSTOMER JOURNEYS THROUGH CHANGE Case Study F • Case Study G CHAPTER 6 A Blueprint for Change CUSTOMER JOURNEYS THROUGH CHANGE Case Study H • Case Study I CONCLUSION The Revolution Begins