The Quest for Quality in the NHS : A Chartbook on Quality of Care in the UK

PUBLISHED IN ASSOCIATION WITH THE NUFFIELD TRUST Quality is an issue of central importance in the NHS and yet, despite a considerable number of initiatives, programmes and organisation that have focussed on improving quality in the NHS over recent years, there's no comprehensive, reliable balance and rigorous account of the strengths and weaknesses in healthcare delivery. This book provides an authoritative and accessible account of the state of quality in the NHS. Unless information on quality is properly gathered, organised, analysed and used, the health service will continue to lack a foundation on which sustained and systemic improvement can be based. The Quest for Quality in the NHS: a chartbook on quality of care in the UK is a comprehensive, rigorous and robust account of healthcare quality and will inform the public, managers, researchers and policymakers about gaps between what is possible, and what is delivered by the healthcare system. This book is a mid-term appraisal of the Ten-year Quality Agenda that the New Labour Goverment first articulated in 1997-98. The term "Quality Agenda", is used in this report, applies to the long list of legislative and regulatory initiatives, improvement programmes, new organisations and evaluation capabilities designed and implemented to improve quality in health care and performance of the health care delivery system. The subject of this evaluation, "quality of care", is broadly defined to include issues of access, effectiveness, equity, repsonsiveness, safety and capacity A Collection Of Charts Arranged In Six Quality Domains (effectiveness, Access, Capacity, Safety, Patient-centredness, Disparities) That Aims To Provide An Accessible Overview Of The Quality Of Healthcare In The Uk. Sheila Leatherman, Kim Sutherland ; With Contributed Chapters By Angela Coulter ... [et Al.]. Includes Bibliographical References And Index.