The Psychology of People in Organisations: PDF EBook

A genuinely student-friendly and engaging introduction to work psychology and organisational behaviour. Packed with real life examples and ethical dilemmas to start debate and get students thinking critically, __The Psychology of People in Organisations__ offers authoritative content presented in a refreshingly accessible way. Cover 1 The Psychology of People in Organisations 2 Brief contents 6 Contents 8 About the authors 13 Authors’ acknowledgements 14 Publisher’s acknowledgements 15 Guided tour 17 Foreword 20 What is work psychology? 21 Opening case study 22 Introduction 23 Definitions of work psychology 25 The origins of work psychology 26 The evolution of work psychology 27 Why ‘work’ psychology? 30 Key perspectives in psychology 32 Work psychology and the development of research 34 What do work psychologists do? 37 How do work psychologists contribute to organisational eff ectiveness? 38 The development of positive psychology: the way forward? 41 Psychology in context: the application of psychology to social and global issues 42 Chapter summary 45 Discussion questions 45 Interactive group activity 45 Further reading and online resources 46 References 47 Ethical issues and the nature of research in organisations 49 Opening case study 50 Introduction 51 Ethical issues 51 How do we decide what is ethical? 55 Ethics in psychology at work 57 The nature of research in organisations 58 Research approaches 60 Developing a theory 63 Research designs and methods 65 Advantages and disadvantages of research methods 72 Analysing data 72 Psychology in context: unethical practice at work 80 Chapter summary 81 Discussion questions 81 Interactive group activity 81 Further reading and online resources 82 References 82 Individual differences 85 Opening case study 86 Introduction 87 Approaches to understanding individual differences 87 Why organisations study individual differences 90 Individual differences in intelligence 91 Intelligence at work 92 Measuring intelligence 93 Individual differences in creativity 94 Individual differences in values 97 Individual differences in demographics 99 Individual differences in emotions 100 Psychology in context: emotional intelligence 103 Chapter summary 105 Discussion questions 105 Interactive group activity 106 Further reading and online resources 107 References 108 Personality at work 111 Opening case study 112 Introduction 113 History and development of personality theories 113 Approaches and theories of personality 114 Personality and situational influences 127 Using personality theory in organisations 128 Psychology in context: the dark side of personality 130 Chapter summary 132 Discussion questions 133 Interactive group activity 133 Further reading and online resources 134 References 134 Work–life balance 137 Opening case study 138 Introduction 139 History of work–life balance 139 Work–life balance – problems of defi nition 140 Types of working pattern 141 Work–life balance: practices and policies 142 Men, the child-free and work–life balance 143 Work–life balance around the world 144 Individual needs for a work–life balance 146 Stress and well-being at work 148 The long hours culture 151 Stress, relationships and sex 153 Work–life balance: fact or fi ction? 154 Coaching for a work–life balance 155 Psychology in context: the tyranny of technology – the impact of technology on health and well-being 156 Chapter summary 159 Discussion questions 160 Interactive group activity 160 Further reading and online resources 161 References 161 Selection and assessment 165 Opening case study 166 Introduction 167 The selection and assessment process 168 Job analysis 170 Competency frameworks 171 Selection and assessment criteria 173 Selection and assessment methods in the workplace 174 Computer-based testing and the role of technology 184 Bias and unfairness 185 Performance assessment and appraisals 187 Psychology in context: proactive behaviour – benefi cial or not? 189 Chapter summary 190 Discussion questions 191 Interactive group activity 191 Further reading and online resources 191 References 192 Perception, attitudes and discrimination 197 Opening case study 198 Introduction 199 What is perception? 200 Person perception 205 Attribution theory 210 Why do we conform? 212 Attitudes – what are they? 215 Job satisfaction and organisational commitment 219 Psychology in context: valuing and managing diversity 221 Chapter summary 223 Discussion questions 223 Interactive group activity 224 Further reading and online resources 224 References 225 Motivation and learning at work 231 Opening case study 232 Introduction 233 Need theories 233 Contemporary theories 238 Self-determination theory (intrinsic and extrinsic motivation) 239 Learning theory 241 Expectancy theory 243 Equity theory 244 Goal-setting theory 246 Performance, pay and motivation 247 Work and job design 249 Work psychology in context: corporate social responsibility 250 Chapter summary 252 Discussion questions 252 Interactive group activity 252 Further reading and online resources 253 References 253 Working in teams and groups 255 Opening case study 256 Introduction 257 Relevance of team working in the 21st century 257 Why are teams so popular? 258 Differences between groups and teams 258 Types of groups and teams 261 Theories relevant to groups and teams 265 Team training and development 272 Team learning 274 Negotiation and decision making 275 Psychology in context: conflict in teams 276 Chapter summary 278 Discussion questions 279 Interactive group activity 279 Further reading and online resources 280 References 280 Leadership 285 Opening case study 286 Introduction 287 Trait theories 288 Behavioural theories 290 Contingency theories 292 Neo-charismatic theories 296 New era theories 298 Leadership as a process 300 Leading individuals and teams 301 Differences between leaders and managers 302 Culture differences in leadership 303 Gender issues in leadership 304 Psychology in context: what causes ‘bad leadership’? 306 Chapter summary 309 Discussion questions 309 Interactive group activity 309 Further reading and online resources 310 References 310 Organisational change and development 315 Opening case study 316 Introduction 317 Why do organisations need to change? 317 Implementing organisational change 319 Organisational culture and change 324 Resistance to change 329 Employee adjustment to change 331 Psychology in context: career self-management 336 Chapter summary 338 Discussion questions 339 Interactive group activity 339 Further reading and online resources 339 References 340 Glossary 343 Index 356 This Is A Student-friendly And Engaging Introduction To Work Psychology And Organizational Behaviour. Packed With Real Life Examples And Ethical Dilemmas To Start Debate And Get Students Thinking Critically, This Book Offers Authoritative Content Presented In A Refreshingly Accessible Way.