The Project Management Communications Toolkit (Effective Project Management: Technology Management and Professional Development Library)

Effective communication is the most powerful tool a manager can use. This is especially true for project managers who are tasked with coordinating the efforts of every project member as well as maintaining an open dialog with senior executives. Helping professionals achieve a high-level of communications expertise is the goal of this second edition book and CD-ROM package. The book explains how to energize projects, create momentum, and achieve success by talking and listening to staff members. Moreover, it teaches how to effectively communicate project status and requirements to executive management. The valuable CD-ROM supplies the “tools” to do the job right... ready-to-use documents, forms, reports, and project templates that help ensure effective, clear, and consistent communication. This second edition also includes new changes from A Guide to the Project Management Body of Knowledge (PMBOK), Fifth Edition, as well as new material on evolving tools such as social media. As new technology has found its way to the marketplace, simple approaches from years gone by are modified for cloud-sharing tools, social media, and other considerations. The Project ManagementCommunications Toolkit Second Edition Contents Preface Chapter 1 The Nature of Project Communications The Role of the Project Manager in Communications Common Communications Problems and the Communications Model Selecting the Right Tools References Chapter 2 Project Communications Technology Computer-Based Technology Project Management Software E-Mail Project Websites and Information Sharing Sites Web-Based Communications Audio Technologies Teleconferencing Voicemail Video Technologies Videoconferencing and Web Conferencing Video-/Snapshot Phone Traditional Media Conclusion Chapter 3 Communication Tools in the Initiating Processes Approvals Purpose Application Content Approaches Considerations Business Case Purpose Application Content Approaches Considerations Business Justification Purpose Application Content Approaches Considerations Cost Case Purpose Application Content Approaches Considerations Cost Estimate Purpose Application Content Considerations Customer Requirements Purpose Application Content Project Requirements Document Outline Approaches Considerations Feasibility Analysis Purpose Application Content Approaches Considerations Forecasts Purpose Application Content Approaches Considerations Impact Analysis Purpose Application Content Approaches Considerations Mission Statement Purpose Application Content Approaches Considerations Organization Chart Purpose Application Content Approaches Considerations Press Release Purpose Application Content Approaches Considerations Project Charter Purpose Application Content Approaches Considerations Project Proposal Purpose Application Content Approaches Considerations Project Request Purpose Application Content Approach Considerations Quality Policy Purpose Application Content Approaches Considerations Risk Models Purpose Application Content Approaches Considerations Scope Statement Purpose Application Content Approaches Considerations Statement of Work Purpose Application Content Approaches Considerations System Requirements Purpose Application Content Approaches Considerations References Chapter 4 Communications Tools in the Planning Processes Budget Plan Purpose Application Content Approaches Considerations Change Control Plan Purpose Application Content Approaches Considerations Communications Plan Purpose Application Content Approaches Considerations Comprehensive Test Plan Purpose Application Content Approach Considerations Cost Baseline Purpose Application Content Approach Considerations Data Flow Diagrams Purpose Application Content Approaches Considerations Design Specifications Purpose Application Content Approaches Considerations Development Plan—Personal/Individual Purpose Application Content Approaches Considerations Development Plan—Strategic Purpose Application Content Approaches Considerations Document Control Plan Purpose Application Content Approaches Considerations Goals and Objectives Purpose Application Content Approaches Considerations Help Desk Procedures Purpose Application Content Approaches Considerations Human Resource Plan Purpose Application Content Approaches Considerations Issues Log/Issue Management Plan Purpose Application Content Approaches Considerations Kickoff Meeting Agenda Purpose Application Content Approach Considerations Milestone Chart/Milestone List Purpose Application Content Approaches Considerations Performance Baseline Purpose Application Content Approaches Considerations Project Customer Presentations Purpose Application Content Approach Presentation Outline Considerations Project Management Plan Purpose Application Content Approaches Considerations Project Plan Purpose Application Content Approaches Considerations Project Schedule Purpose Application Content Approaches Considerations Quality Management Plan Purpose Application Content Quality Management Plan Outline Approach Considerations Quality Metrics Purpose Application Content Approach Considerations Resources Plan Purpose Application Content Approach Considerations Responsibility Matrix Purpose Application Content Approach Considerations Risk Management Plan Purpose Application Content Risk Management Plan Outline Approach Risk Management Plan Outline Sample Considerations Risk Mitigation Plan (Risk Response Plan) Purpose Application Content Approach Considerations Schedule Baseline Purpose Application Content Approach Considerations Schedule Management Plan Purpose Application Content Schedule Management Plan Approach Considerations Schematics/Blueprints Purpose Application Content Approaches Considerations Scope Document Purpose Application Content Scope Document Approach Considerations Scope Management Plan Purpose Application Content Scope Management Plan Approach Considerations Stakeholder Assessment Matrix Purpose Application Content Considerations Stakeholder Management Plan Purpose Application Content Annotated Stakeholder Management Plan Outline Approach Considerations Task List Purpose Application Content Approach Considerations Team Charter Purpose Application Content Team Charter Outline Approach Considerations Testing Plan Purpose Application Content Test Plan Outline Approach Considerations Work Breakdown Structure Purpose Application Content Approach Considerations References Chapter 5 Communications Tools in the Executing Processes Acceptance Test Results Purpose Application Content Approach Considerations Action Item Register Purpose Application Content Approach Considerations Change Requests and the Change Request Log Purpose Application Content Approach Considerations Data Dictionaries Purpose Application Content Approach Considerations Effort Statement Purpose Application Content Approach Considerations Gantt Chart Purpose Application Content Approach Considerations Memos Purpose Application Content Approach Considerations Presentations Purpose Application Content Approach Considerations Problem Resolution Purpose Application Content Approach Considerations Prototype Purpose Application Content Approach Considerations Risk Register Purpose Application Content Approach Considerations Scope Change Control Form Purpose Application Content Approach Considerations Technical Documents Purpose Application Content Approach Considerations Work Results Purpose Application Content Approach Considerations Chapter 6 Communications Tools in the Controlling Processes Control Book Purpose Application Content Approach Considerations Dashboard Report (e.g., Scorecard) Purpose Application Content Approach Considerations Earned Value Analysis Purpose Application Content Approach Considerations Issues List Purpose Application Content Approach Considerations Meeting Minutes Purpose Application Content Approach Considerations Performance Reports Purpose Application Content Approach Considerations Progress Report Purpose Application Content Approach Considerations Recovery Plan Purpose Application Content Approach Considerations RYG/RAG Tool/Analysis Purpose Application Content Approach Considerations Status Reports Purpose Application Content Approach Considerations Summary Reports Purpose Application Content Approach Considerations Team Report Purpose Application Content Approach Considerations Variance Report Purpose Application Content Approach Considerations References Chapter 7 Communications Tools in the Closing Processes As-Built Drawings Purpose Application Content Approach Considerations Final Report Purpose Application Content Approach Considerations Final Variance Analysis Purpose Application Content Approach Considerations Formal Acceptance Document Purpose Application Content Approach Considerations Lessons Learned Purpose Application Content Approach Considerations Phase or Project Closeouts Purpose Application Content Approach Considerations Project Archives Purpose Application Content Approach Considerations User Acceptance Documents Purpose Application Content Approach Considerations Chapter 8 Implementing Communications Tools Stakeholder Considerations Organizational Considerations Verbal Communication Informal Verbal Communication Formal Verbal Communications Evaluating Communications Effectiveness About the Author Index "Effective communication is the most powerful tool a manager can use. This is especially true for project managers who are tasked with coordinating the efforts of every project member as well as maintaining an open dialog with senior executives. Helping professionals achieve a high-level of communications expertise is the goal of this second edition. The book explains how to energize projects, create momentum, and achieve success by talking and listening to staff members. Moreover, it teaches how to effectively communicate project status and requirements to executive management. This second edition also includes new changes from A Guide to the Project Management Body of Knowledge (PMBOK), Fifth Edition, as well as new material on evolving tools such as social media. As new technology has found its way to the marketplace, simple approaches from years gone by are modified for cloud-sharing tools, social media, and other considerations." -- Résumé non publié du livre "Effective communication is the most powerful tool a manager can use. This is especially true for project managers who are tasked with coordinating the efforts of every project member as well as maintaining an open dialog with senior executives. Helping professionals achieve a high-level of communications expertise is the goal of this second edition. The book explains how to energize projects, create momentum, and achieve success by talking and listening to staff members. Moreover, it teaches how to effectively communicate project status and requirements to executive management. This second edition also includes new changes from A Guide to the Project Management Body of Knowledge (PMBOK), Fifth Edition, as well as new material on evolving tools such as social media. As new technology has found its way to the marketplace, simple approaches from years gone by are modified for cloud-sharing tools, social media, and other considerations."-- Unedited summary from book Effective communication is the most powerful tool a manager can use. This is especially true for project managers who are tasked with coordinating the efforts of every project member as well as maintaining an open dialog with senior executives. This book and CD-ROM intends to help professionals achieve a high-level of communications expertise. Project Management Project,management;,Artech,House;,978-1-60807-545-4 Project management,Artech House,978-1-60807-545-4