The Power of Company Culture: How Any Business can Build a Culture that Improves Productivity, Performance and Profits

Learn how to enhance workforce performance, strengthen workforce retention and better your leadership by cultivating and expanding on your company's culture with The Power of Company Culture. This new edition provides detailed insights on the need for company transparency at work, the importance of a strong and positive culture and how leaders can go from supervising to supporting their teams to overall build a better work culture, all through hybrid and flexible working. This book shows how to develop a company culture that improves productivity, performance, staff retention, company reputation and profits. Packed full of insights from leading practitioners at the forefront of developing outstanding company cultures from global companies such as Vayner Media, General Motors and Southwest Airlines. This is essential reading for all HR Managers and business leaders who are responsible for building, monitoring and managing culture in their organizations. Cover Contents About the author Foreword by Mark Goulston Acknowledgements Introduction PART ONE Where to start 01 Foundations Analysing the best and worst companies Signs of good culture Signs of bad and ugly culture How do we build good culture? Notes 02 Evaluation The nuts and bolts of culture Get ready to build great culture Notes PART TWO The seven pillars of culture success 03 Pillar I: Transparency What is transparency? The value of transparency Ways to increase transparency Pillar I review Notes 04 Pillar II: Positivity Positive ‘problem’ solving Putting positivity into practice Pillar II review Notes 05 Pillar III: Measurement The value of measurement and big data What to measure and why How and where to get information What to do with your results Pillar III review Notes 06 Pillar IV: Acknowledgement Incentives are important Recognition-based systems Appreciation and personalization Reward-based systems Pillar IV review Notes 07 Pillar V: Uniqueness Workplace uniqueness Brand uniqueness The role of unique language Pillar V review Notes 08 Pillar VI: Listening How we listen Barriers to meaningful listening Better listening Remote listening Pillar VI review Notes 09 Pillar VII: Mistakes What are mistakes in business? Follow mistakes towards improvement How to handle mistakes Remote and hybrid considerations Pillar VII review Notes PART THREE Culture in action 10 Engaging the decision-makers Review your pillars Assess company needs Choose your target Deliver the goods Presentation tips Notes 11 Achievement Set group priorities Select your messengers Present it to the people Move towards group achievement Looking forward Notes Index