The Pfeiffer Book Of Successful Team-building Tools: Best Of The Annuals, 2nd Edition

Year after year, consultants, trainers, and human resource professionals have come to rely on The Pfeiffer Annuals to provide them with the most current and quality tools on a wide variety of topics. In this book, editor Elaine Biech and contributors to the Annuals have honed in on the important theme of team building to create the first topic-specific book in The Pfeiffer Annuals series. The Pfeiffer Book of Successful Team-Building Tools, 2 nd Edition, includes an innovative ten-block model for building a high-performance team and draws on the best-on-the-topic articles from thirty-five years of Annuals volumes. What Is Teamwork? Model For Building Teamwork. Clear Goals. Teamscores : Measuring And Communicating Performance / Peter R. Garber -- High Jump : Illustrating The Impact Of Expectations / Steven B. Hollwarth -- Team Identity / John E. Jones -- Defined Roles. Hats We Wear : Understanding Team Roles / Kristin Arnold -- No Strings Attached : Learning How Groups Organize To Complete Tasks / Jeyakar Vedamanickam -- Scope Of Control : Taking Initiative In Problem Solving / Steve Sphar -- Yours, Mine, And Ours : Clarifying Team Responsibilities / Mike M. Milstein -- Symbols : Sharing Role Perceptions / Patrick Doyle -- Search For Balance : Team Effectiveness / Tom Noonan -- Open And Clear Communication. Hit The Target Fast : Designing A Communication System For Teams / Lynn A. Baker, Sr -- Rope Trick : Experiencing How Groups Function / Meredith Cash -- Levels Of Dialogue : Analyzing Communications In Conflict / Gary Copeland -- Strengths And Needs : Using Feedback For Group Development / Terri Burchett -- Analyzing And Increasing Open Behavior : The Johari Window / Philip G. Hanson -- Effective Decision Making. News Room : A Group-consensus Task / Heidi Ann Campbell, Heather Jean Campbell -- Broken Triangles : Experimenting With Group Problem Solving / Janet Mills -- Lutts And Mipps : Team Problem Solving / Editors -- Performance Unlimited : Solving Problems As A Team / James W. Kinneer -- Lost At Sea : A Consensus-seeking Task / Paul M. Nemiroff, William A. Pasmore -- Making Team Decisions / Kristin Arnold -- Balanced Participation. Egg Drop : Using Human Resources Effectively / Douglas Bryant -- Comfort Zones : Establishing Team Norms / Chris C. Hoffman -- Car : Feedback On Group Membership Styles / Alfred A. Wells -- Valued Diversity. Unearned Privilege : Understanding Dominant-culture Advantage / Julie O'mara, Aja Oakman -- Forest Vs. The Trees : Understanding Preferences For The Big Picture Or The Details / Bonnie Jameson -- Fourteen Dimensions Of Diversity : Understanding And Appreciating Differences In The Work Place / Sunny Bradford -- Diversity And Team Development / Claire B. Halverson, Guillermo Cuellar -- Managed Conflict. M&m Game: Learning To Resolve Conflict / Gerald V. Miller -- They Said, We Said : Exploring Intergroup-conflict Resolution / Jason Ollander-krane, Neil Johnson -- Conflict Management : Developing A Procedure / Lawrence C. Porter -- Storming To Norming : Clearing The Way For Team Agreement / Beverly J. Bitterman -- Intergroup Image Exchange : Exploring The Relationship Between Two Teams / Editors -- Positive Atmosphere. Building Trust In Pairs : An Obstacle Course / Valerie C. Nellen, Susan B. Wilkes -- Trust Arch : Building Team Support / Mary B. Wacker -- Work Dialogue : Building Team Relationships / Judith F. Vogt, Karen L. Williams -- Note To My Teammate : Positive Feedback / Deborah M. Fairbanks -- Cornerstones : A Measure Of Trust In Work Relationships / Amy M. Birtel, Valerie C. Nellen, Susan B. Wilkes -- Cooperative Relationships. Enablers And Barriers : Assessing Your Team / Karen Vander Linde -- This And That : Improving Team Performance / James W. Kinneer -- Team Checkup : Monitoring And Planning For Progress / Michael L. Mazzarese -- Prisoners' Dilemma : An Intergroup Competition / Editors -- Twenty-five Questions : A Team Development Exercise / John E. Jones -- Participative Leadership. Rope-a-leader : Experiencing The Emergence Of Leadership / John W. Peterson, Sherry R. Mills -- Merry-go-round Project : Focusing On Leadership Style / Deborah Spring Laurel -- Team Interventions : Moving The Team Forward / Chuck Kormanski -- Relationship Between Leader Behavior And Team Performance And Satisfaction / Mary Ann Burress -- Values-based Leadership For The 21st Century / Robert C. Preziosi -- General Team-building Tools. Take Note Of Yourself : A Team-development Activity / Michael P. Bochenek -- I Have An Opinion : Opening An Event / Gail Roe-davis -- Thumbs Up, Thumbs Down : A Conflict-management Icebreaker / Roger Gaetani -- That's Me : Getting To Know Your Team Members / Debbie Seid -- Group Savings Bank : An Introductory Experience / Debera Libkind, Dennis M. Dennis -- Team Effectiveness Critique / Mark Alexander -- Team Orientation And Behavior Inventory (tobi) / Leonard D. Goodstein, Phyliss Cooke, Jeanette Goodstein -- What If We Took Teamwork Seriously? / W. Warner Burke -- Team Building / Anthony J. Reilly, John E. Jones -- What To Look For In Groups : An Observation Guide / Philip G. Hanson Elaine Biech, Editor. 1st Ed. Published: San Francisco : Jossey-bass/pfeiffer, 2001. Includes Bibliographical References. The Pfeiffer Book of Successful Team-Building Tools 7 CONTENTS 9 INTRODUCTION 13 HOW THE BOOK IS ORGANIZED 13 Chapter 1: What Is Teamwork? 17 ADVANTAGES OF WORKING IN TEAMS 18 DISADVANTAGES OF WORKING IN TEAMS 19 EXPLORE YOUR TEAMWORK ASSUMPTIONS 22 Chapter 2: A Model for Building Teamwork 29 TEN CHARACTERISTICS OF SUCCESSFUL TEAMS 29 LEARNING TO BE A TEAM 41 Chapter 3: Clear Goals 43 Chapter 4: Defined Roles 65 NO STRINGS ATTACHED PREWORK SHEET 74 NO STRINGS ATTACHED ANSWER SHEET 75 NO STRINGS ATTACHED OBSERVER SHEET 77 SCOPE OF CONTROL THEORY SHEET 82 SCOPE OF CONTROL TASK SHEET 83 TEAM ROLES: A SYSTEM FOR DEVELOPING HIGH-PERFORMANCE TEAMS 104 DESIGNING TEAMS FOR HIGH PERFORMANCE 107 THE USES OF TEAM-ROLE THEORY 107 THE BENEFITS OF TEAM-ROLE THEORY 108 CONCLUSION 109 Chapter 5: Open and Clear Communication 111 Chapter 6: Effective Decision Making 159 NEWS ROOM SUGGESTED WORD OPTIONS 164 Chapter 7: Balanced Participation 197 Chapter 8: Valued Diversity 225 UNEARNED PRIVILEGE THEORY SHEET 232 THE FOREST VS. THE TREES THEORY SHEET 238 THE FOREST VS. THE TREES TEAM-SELECTION SHEET 239 DEVELOPMENTAL STAGES OF SOCIAL IDENTITY 253 DEVELOPMENTAL STAGES OF TEAMS 254 CONCLUSION 258 Chapter 9: Managed Conflict 261 M&M GAME CONFLICT-RESOLUTION LECTURETTE SHEET 267 M&M GAME KEYS TO PROCESSING SHEET 268 M&M GAME CONFLICT-RESOLUTION PAIRED DISCUSSION SHEET 270 Chapter 10: Positive Atmosphere 291 BUILDING TRUST GUIDE INSTRUCTION SHEET 297 BUILDING TRUST TRAVELER INSTRUCTION SHEET 299 BUILDING TRUST QUESTIONS FOR GUIDES SHEET 300 BUILDING TRUST QUESTIONS FOR TRAVELERS SHEET 302 BUILDING TRUST LECTURETTE 304 INTRODUCTION 334 DESCRIPTION OF THE INSTRUMENT 335 ADMINISTERING THE SURVEY 335 SCORING THE SURVEY 336 INTERPRETING THE RESULTS 337 USING THE RESULTS 337 PSYCHOMETRIC PROPERTIES OF THE INSTRUMENT 338 Chapter 11: Cooperative Relationships 345 ENABLERS AND BARRIERS KEY-FACTOR SHEET 350 ENABLERS AND BARRIERS FORCE-FIELD ANALYSIS SHEET 351 ENABLERS AND BARRIERS ILLUSTRATION OF FORCES 352 Chapter 12: Participative Leadership 373 METHODOLOGY 400 MEASURES 401 FINDINGS 402 CUSTOMER SATISFACTION 407 IMPLICATIONS FOR LEADERSHIP DEVELOPMENT 408 LIMITATIONS OF THE STUDY 412 THE CONNECTION BETWEEN LEADER VALUES AND HIGH PERFORMANCE 416 HOW TO USE VALUES 418 CONCLUSION 420 Chapter 13: General Team-Building Tools 421 FACTORS CONTRIBUTING TO TEAM DEVELOPMENT AND EFFECTIVENESS 446 USE OF THE TEAM EFFECTIVENESS CRITIQUE 450 A THEORETICALLY BASED DEFINITION OF TEAM BUILDING 455 DESCRIPTION OF THE INSTRUMENT 458 USES OF THE INSTRUMENT 460 TYPICAL TEAMS 472 EXCEPTIONAL TEAMS 473 EXCEPTIONAL OUTCOMES 473 EFFECTIVE TEAMWORK 474 A TEAM EFFORT 478 PREPARING FOR THE MEETING 486 THE MEETING ITSELF 489 DYSFUNCTIONAL BEHAVIORS 491 CONFRONTING DYSFUNCTIONAL BEHAVIORS 493 FACILITATOR INTERVENTIONS 493 FACILITATOR EFFECTIVENESS 495 WHAT TO LOOK FOR IN GROUPS: AN OBSERVATION GUIDE 497 OPPORTUNITY TO PUBLISH YOUR MATERIALS 503 READING LIST 505 Pfeiffer Publications Guide 507 "Year after year, consultants, trainers, and human resource professionals have come to rely on The Pfeiffer Annuals to provide them with the most current and quality tools on a wide variety of topics. In this book, editor Elaine Biech and contributors to the Annuals have honed in on the important theme of team building to create the first topic-specific book in The Pfeiffer Annuals series. The Pfeiffer book of successful team-building tools, 2nd edition, includes an innovative ten-block model for building a high-performance team and draws on the best-on-the-topic articles from thirty-five years of Annuals volumes."--Publisher's website This revised collection of tools for building and developing teams, is representative of the very best methods, learning activities and assessments featured in the more than 30 years the annuals have been in print. Editor Elaine Biech, author of Training for Dummies has hand picked the very best tools from a stellar list of expert contributors.