The logic of failure: recognizing and avoiding error in complex situations

Why do we make mistakes? Are there certain errors common to failure, whether in a complex enterprise or daily life? In this truly indispensable book, Dietrich Dörner identifies what he calls the “logic of failure”—certain tendencies in our patterns of thought that, while appropriate to an older, simpler world, prove disastrous for the complex world we live in now. Working with imaginative and often hilarious computer simulations, he analyzes the roots of catastrophe, showing city planners in the very act of creating gridlock and disaster, or public health authorities setting the scene for starvation. The Logic of Failure is a compass for intelligent planning and decision-making that can sharpen the skills of managers, policymakers and everyone involved in the daily challenge of getting from point A to point B.Translate from German. Dietrich Dorner, winner of Germany's highest science prize, here considers why - given all our intelligence, experience, and information - we make mistakes, sometimes with catastrophic consequences. Surprisingly, he finds the answer not in negligence or carelessness, but in what he calls "the logic of failure": certain tendencies in our patterns of thought - such as taking one thing at a time, cause and effect, and linear thinking - that, while appropriate to an older, simpler world, prove disastrous for the complex world we live in now. Today everything is interrelated. We can't do just one thing at a time, because everything has multiple outcomes; we can't think in isolated cause-and-effect terms because all situations have side effects and long-term repercussions. With a charitable view of our capacity to err, Dorner shows that we act before we understand all the interlocking elements of a complex system. Faced with problems that exceed our grasp, we pile small error upon small error to arrive at spectacularly wrong conclusions. We too often ignore the big picture and seek refuge in what we know how to do - fiddling while Rome burns. Working with intriguing computer simulations of his own invention, Dorner exposes these flaws in our thinking. His examples - sometimes hilarious, sometimes horrifying - and brain-teasing thought experiments teach us how to solve complex problems. Together they make The Logic of Failure a corrective tool, a guideline for intelligent planning and decision making that can sharpen the thinking skills of business managers, policymakers, and everyone involved in the daily challenge of getting from point A to point B. Like Drawing on the Right Side of the Brain, The Logic of Failure will alter the way we conceive of change itself and transform our sense of the path to success. Why do we make mistakes? Are there certain errors common to failure, whether in a complex enterprise or daily life? In this truly indispensable book, Dietrich Dörner identifies what he calls the?logic of failure??certain tendencies in our patterns of thought that, while appropriate to an older, simpler world, prove disastrous for the complex world we live in now. Working with imaginative and often hilarious computer simulations, he analyzes the roots of catastrophe, showing city planners in the very act of creating gridlock and disaster, or public health authorities setting the scene for starvation. The Logic of Failure is a compass for intelligent planning and decision-making that can sharpen the skills of managers, policymakers and everyone involved in the daily challenge of getting from point A to point B. -- Publisher description Dietrich Dörner ; [translated By Rita And Robert Kimber]. In English, Translated From The German. Reprint. Originally Published: New York : Metropolitan Books, 1996. A Merloyd Lawrence Book. Includes Bibliographical References (p. 201-209) And Index. An incisive analysis of real-life situations that helps all those involved in any kind of strategic planning recognize and avoid logical yet devastating errors.