The leader's guide to emotional agility (emotional intelligence) : how to use soft skills to get hard results

The Leader's Guide to Emotional Agility takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people. It outlines 8 steps for achieving emotional agility and resilience: Step 1: Becoming authentic Step 2: Becoming self-aware Step 3: Becoming aware of others Step 4: Using the emotions Step 5: Understanding the emotions Step 6: Managing your own emotions Step 7: Managing the emotions of others Step 8: Mindfulness for leaders The chapters, underpinned with scientific research, offer real-life illustrations from leaders facing real challenges and triumphs, as well as exercises, case studies, tips and strategies to put these steps into action. It also includes a self-assessment at the start of the book to help you find out how emotionally agile you already are. This straight-talking guide is the ultimate guide for busy managers wanting hard advice on how to deal with the softer side of business life. Cover......Page 1 Title Page......Page 6 Copyright......Page 7 Contents......Page 10 About the author......Page 12 Acknowledgements......Page 13 Why you need to read this book......Page 15 Introduction......Page 16 part 1 The seven steps to emotional agility (EA)......Page 18 1 Step One: the real you......Page 20 2 Step Two: how do you feel and why does it matter?......Page 30 3 Step Three: becoming aware of others......Page 44 4 Step Four: understanding emotions......Page 58 5 Step Five: managing your own emotions......Page 70 6 Step Six: managing emotions of others......Page 83 7 Step Seven: creating awareness......Page 95 part 2 Emotional agility in action......Page 108 8 Using EA for difficult performance appraisals......Page 110 9 How to motivate a disengaged team using EA......Page 121 10 Using EA to enhance creativity and innovation......Page 132 11 Managing change using EA......Page 143 12 Becoming a more effective and influential leader using the seven steps of EA......Page 165 Conclusion......Page 177 Appendices......Page 179 References......Page 191 Index......Page 198 The Leader's Guide to Emotional Agility takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people.It outlines 8 steps for achieving emotional agility and resilience:Step 1: Becoming authenticStep 2: Becoming self-awareStep 3: Becoming aware of othersStep 4: Using the emotionsStep 5: Understanding the emotionsStep 6: Managing your own emotionsStep 7: Managing the emotions of othersStep 8: Mindfulness for leadersThe chapters, underpinned with scientific research, offer real-life illustrations from leaders facing real challenges and triumphs, as well as exercises, tips, case studies and strategies to put these steps into action. It also includes a self-assessment at the start of the book to help you find out how emotionally agile you already are.This straight-talking guide is the ultimate guide for busy managers wanting hard advice on how to deal with the softer side of business life.