The Language of Leaders : How Top CEOs Communicate to Inspire, Influence and Achieve Results

Foreword -- Thanks -- Introduction: communicate to inspire -- Why you need to be a better communicator if you want to lead -- Leadership transformed : life in the fi shbowl -- The 12 principles of leadership communication -- The fundamentals -- Learn to be yourself, better -- Provide a framework for leadership and action, through mission and values -- Communicate the future to drive the present -- Bring the outside in and focus on building relationships and trust -- Engage and align through conversations -- Communicate, communicate, communicate -- It's all about them : the need for audience centricity -- The inspiring effect of listening leaders -- Stand up to stand out : why you need a point of view -- The power of stories -- Watch out for the undermining signals beyond the words -- Prepare properly for public platforms -- Learn, rehearse, review, improve : become fluent in the language of leaders -- Leadership in the public sector : is it different? -- If you remember nothing else -- Your cut out and keep guide to being inspiring -- The tough questions all leaders need to ask of themselves -- Index. The Traditional Model For What Constitutes A Good Leader Is Changing And Ceos And Hr Professionals Now Say The Ability To Understand, Motivate And Inspire Others Is The Characteristic That Is Most Important When Recruiting Senior Leaders. Based On Original Interviews With An Extraordinary List Of 60 Top Leaders From A Wide Range Business And Public Sectors, The Language Of Leaders, Now In Paperback, Provides A Unique Insight Into How They Have Responded To The Demands Of A Transparent World, Reports On What They Have Learned, And Creates A Lexicon For Successful Communication. Their Message Is About The Author; Contents; Preface; Thanks; Introduction: Communicate To Inspire; The Leaders Interviewed For This Book; Part One Why You Need To Be A Better Communicator If You Want To Lead; 01 Napoleon's Leadership Legacy; The Shots That Echo Through Time; 'create Leaders Everywhere!'; The Importance Of Understanding The Commander's Intent; Communication Is The Glue That Binds Strategy And Delivery Together; Keep It Simple; Free People Up With A Tight Framework; Stand Up For What You Believe In; Key Points From Chapter 1; 02 Leadership Transformed - Life In The Fishbowl Perpetual Communicationthe Questions That Really Matter; The New Partnership Driving Transparency; Stories Evolve At An Incredible Pace; Internal E-mails Can Be Very Public; Most Leadership Communication Is Not Fit For Purpose; Businesses Are Like Open Democracies; Leaders Must Create Leaders; Radical Transparency Needs Radical Thinking; Key Points From Chapter 2; 03 The 12 Principles Of Leadership Communication; Be Yourself, Better; Mission And Values; Future Focus; Bring The Outside In; Engage Through Conversations; Audience Centricity; Listening; Point Of View; Stories And Anecdotes Signalsprepare Properly For Public Platforms; Learn, Rehearse, Review, Improve; Part Two The Fundamentals; 04 Learn To Be Yourself, Better; What Followers Want From Leaders; What Do Leaders Want From The Leaders They Hire?; Talking From The Heart; Be Visible, Be Human And Be Straight; To Be Seen As A Hero, You Have To Be A Hero; All-round Authenticity; Have The Confidence To Be You; Know Your Strengths To Be Yourself Better; How Do You Go About Identifying Your Values And Mission?; A Springboard To Action, A Leadership Platform; The Need For Emotion In Business; Key Points From Chapter 4 05 Provide A Framework For Leadership And Action, Through Mission And Valuesvalues Build Trust; Why People Love A Motivating Mission; Employees Want A Good Mission Statement; Employees Need To Feel Part Of The Story; The Need To Raise People's Sights; Externally, A Purpose Wider Than Profit Is Needed; Be An Engine Of Progress For Humankind; Involve Everyone In Your Mission; Reputations At Risk; The Need For Speed And The Need To Create Leaders; Three Examples Of Mission And Values At Work; Make Sure The Values Resonate; In The Public Sector, Purpose And Values Are All-important The Value Of Valueskey Points From Chapter 5; 06 Communicate The Future To Drive The Present; To Talk About The Future, You Have To Be Very Clear About The Future; Back To The Future, Over And Over; Keep People Engaged In The Future; Your Future Must Embrace All Stakeholders; Four Examples Of How Leaders Bring Mission, Values, Vision And Goals Together; Bring To Life The Customer's Experience; Key Points From Chapter 6; 07 Bring The Outside In And Focus On Building Relationships And Trust; Loss Of Your 'licence To Operate'; Managing The Intangible Asset Of Relationships The Virtuous Circle In Relationships Kevin Murray. Description Based Upon Print Version Of Record. English Inspiring communication can make the difference between poor performance and exceptional results. This is why CEOs and HR professionals now believe that the ability to understand, motivate and inspire others is the characteristic that is most important when recruiting senior leaders. Many leaders wrongly perceive they have to become inspired orators if they are to inspire others. Wrong. Language is a system of communication, so the issue is: what system should leaders use to inspire brilliant results? This is the question Kevin Murray answers in The Language of Leaders . Based on original interviews with an extraordinary list of more than 70 top leaders from a wide range of business and public sector organizations, this book provides a unique insight into how these leaders have responded to the demands of a transparent world. It reports on what they have learned and creates a lexicon for successful communication. The message from these leaders is resoundingly clear - communication is now one of the most crucial skills of leadership. Filled with actionable lessons and insights from leaders of high-profile organizations, The Language of Leaders is an invaluable book for anybody in a leadership position, or who aspires to lead. The traditional model for what constitutes a good leader is changing, and CEOs and HR professionals now say the ability to understand, motivate and inspire others is the characteristic that is most important when recruiting senior leaders. Based on interviews with over 60 extraordinary leaders from a wide range business and government sectors, The Language of Leaders provides a unique insight into how they have responded to the demands of a transparent world, reports on what they have learned, and creates a lexicon for successful communication. Their message is resoundingly clear – communication is now a crucial skill of leadership. Topics include: why trust is essential to leadership; how to engage and motivate people; what characteristics to look for when hiring leaders; what steps are needed to take in order to become a more effective communicator. This second edition includes new interviews with a dozen industry leaders ranging from a financial services ombudsman to education and health care professionals, many of them hard hit by the recession. CEOs and HR professionals now say the ability to understand, motivate and inspire others is the characteristic that is most important when recruiting senior leaders. Based on interviews with over 60 extraordinary leaders from a wide range business and government sectors, this book provides a unique insight into how they have responded to the demands of a transparent world, reports on what they have learned, and creates a lexicon for successful communication. Their message is resoundingly clear--communication is now a crucial skill of leadership. Topics include: why trust is essential to leadership; how to engage and motivate people; what characteristics to look for when hiring leaders; what steps are needed to take in order to become a more effective communicator. This second edition includes new interviews with a dozen industry leaders ranging from a financial services ombudsman to education and health care professionals, many of them hard hit by the recession. -- Edited summary from book Chairmen and CEOs of high-profile global organizations talk about how they have risen to the challenge of inspiring, influencing and achieving great results and reveal what they believe about successful communicating in the age of transparency.