The Knowledge Enterprise: Implementation of Intelligent Business Strategies (Series on Technology Management)

Annotation. Price and quality alone are no longer sufficient to gain competitive advantage. It is high quality knowledge which provides the opportunities for adding exclusive value to products and services. At the same time, the development of knowledge is gaining momentum. Knowledge is becoming obsolete more quickly and becomes more complex. The danger of this development is that organizations will continue to play the same competitive game and are often unaware that they are lagging behind. This book provides organizations with a way to shift the knowledge ambition and realize it in practice. For this purpose, an intelligent business strategy is offered based on the experiences of seven market leaders in The Netherlands combined with modern insights from the organizational theory. The Netherlands is presently the country with the highest productivity in commercial services. The authors devote much attention to the tools available to the knowledge enterprise, such as lateral structures, personnel management and information technology Ch. 1. The Knowledge Enterprise -- Knowledge Escapes From Attention -- Why Is The Knowledge Factor -- Important Right Now? -- The Knowledge Enterprise -- Ch. 2. The Knowledge Ambition -- What Is Knowledge? -- Knowledge Areas -- Explicit And Tacit Knowledge -- Which Competencies Belong To The Core? -- Can Knowledge Be Purchased? -- Measuring Knowledge -- The Knowledge Ambition Formulated -- Ch. 3. Knowledge Development -- Knowledge Development -- The Organization As A Carrier Of Knowledge -- Knowledge Flows -- Functional Demands -- Ch. 4. The Knowledge Enterprise In Actual Practice -- Lateral Thinking -- Avebe: Focusing On The Value Chain -- Dsm Andeno: On Speaking Terms With The -- Pharmaceutical Top -- Gist-brocades: Innovating In A Turbulent Environment -- Moret, Ernst & Young: New Ideas Are Generated In The Market -- Nationale Nederlanden: Knowledge Assurance -- Pink Elephant: Systems Management As A Core Competence -- Stork N.v.: Advanced Knowledge In An Advanced Organization -- Ch. 5. Regimes For The Knowledge Enterprise -- Three Innovation Regimes As Points Of Identification -- Conclusions -- Orchestration -- Ch. 6. Lateral Organization -- Organizational Boundaries -- The Lateral Organization -- The Design Of Lateral Linkages -- Ch. 7. Steering On People -- From Personnel Work To Personnel Policy -- Ch. 8. Information Technology -- The It Environment -- Towards A Strategic Implementation Of It -- Supporting The Knowledge Worker -- The Design Of The Organization -- Competence Development -- It Tools -- The Computer As An Ink Blot -- A New Work Environment -- It And Organizational Renewal -- Ch. 9. Renovation Of The Knowledge -- Enterprise -- The Permanently Learning Organization -- Risks -- The Road Map -- A New Start -- App. Indications Of Knowledge Problems -- App. System Boundaries -- App. Identification Of Knowledge Areas -- App. Knowledge Flows -- App. Identifying Functional Demands. J. Friso Den Hertog, Edward Huizenga. Includes Bibliographical References (p. 321-330). "Price and quality alone are no longer sufficient to gain competitive advantage. It is high value knowledge which provides the opportunities for adding exclusive value to products and services. At the same time, the development of knowledge is gaining momentum. Knowledge is becoming obsolete more quickly and becomes more complex. The danger of this development is that organizations will continue to play the same competitive game and are often unaware that they are lagging behind." "This book provides organizations with a way to shift the knowledge ambition and realize it in practice. For this purpose, an intelligent business strategy is offered based on the experiences of seven market leaders in The Netherlands combined with modern insights from the organizational theory." "The authors devote much attention to the tools available to the knowledge enterprise, such as lateral structures, personnel management and information technology."--Jacket Managers are expected to divide attention over an increasing number of important matters.