The interprofessional health care team : leadership and development

"This book provides excellent information for healthcare teams to work effectively together and ultimately provide the best care for clients. This book is valuable to all healthcare team members..." - Yvonne M. Randall, EdD, OTR/L, FAOTA (Touro University Nevada), for Doody's Review Service The Interprofessional Health Care Team: Leadership and Development, Second Edition provides the much-needed knowledge base for developing a relational leadership style that promotes interdisciplinarity, interprofessionalism, and productive teamwork. It describes possibilities and options, theories, exercises, rich references, and stimulating questions that will inspire both novices and experts to think differently about their roles and styles as leaders or members of a team. The authors provide many tools to empower readers and facilitate the fostering of productive teamwork. It is an inspiring book with easily operational principles. It is written for many audiences and to achieve many goals all centered on best practices to attain quality care, particularly during this time of reinventing and transforming health care. In response to increasingly complex healthcare challenges, models for interprofessional practice and education have received global acceptance as prerequisites for improving population health, improving per capita costs and improving the health care experience. The second edition of The Interprofessional Health Care Team: Leadership and Development reinforces the concepts presented in the first edition, such as: the importance of a strong understanding of group dynamics and group development for team productivity, the relationship of emotional and social intelligence and leadership behaviors and how affiliative environments can encourage creative problem solving in the complex and often chaotic healthcare arena. SECOND EDITION UPDATES The concept of healthcare as a VUCA environment (volatile, uncertain, complex and ambiguous) system is expanded in Chapter 1 In Chapter 3, the influence of information and communication technology (ICT) and electronic health record (EHR) on team work, along with examples of how it is used, is introduced as a factor that must be taken into account when examining communication in interprofessional health care teams. How interprofessional healthcare teams can mitigate unconscious bias and leverage diversity to facilitate innovation and best practice is covered in Chapter 7 Strength-based and self-organizing practices that can support the development and sustainability of collaborative cultures are addressed in Chapter 9 Cover Page 2 Title Page 3 Copyright Page 5 Dedication Page 9 Contents 10 Preface 16 Acknowledgments 20 About the Authors 22 Reviewers 23 Introduction: Interprofessional Leadership in the Healthcare Environment 26 PART I Team and Group Development 45 Chapter 1 Groups-Teams-Systems 47 Why Groups? 48 What Distinguishes a Group from a Random Collection of People? 50 What Is the Difference Between a Team and a Group? 51 A Systems Approach to Groups 54 Applying Systems Theory 60 Chapter 2 Group Development 76 The Group 77 What You See Is Not What You Get: The Unconscious Life of a Group 82 Stages of Group Development 84 An Integrated Model of Group Development 88 Identifying the Stages of Group Development: Characteristics and Goals 89 How Does the Stage of the Group Impact Team Productivity? 98 Group Size: Less Is More 99 How Long Does It Take for a Group to Develop Through Each Stage? 102 Chapter 3 Team Building Blocks: Norms, Goals, Roles, Communication, Leaders, and Members 109 Norms 110 Goals 113 Roles 114 Communication Styles 121 Communication Networks 133 Part I Team and Group Development Activities 152 Activity 1: How Much of a Team Is Your Group? 153 Activity 2: I and We 153 Activity 3: TOPS: Team Orientation and Performance Survey 153 Activity 4: Team Goal Setting 157 PART II Relationship-Centered Leadership 161 Chapter 4 Perspectives on Leadership 163 Perspectives on Leadership 165 Personality and Trait Theories 166 Emotional Intelligence 184 Resonance 198 Chapter 5 Leadership Building Blocks 207 Power 209 Motivation 215 Learning 219 Chapter 6 Relational Leadership 238 The Leader as Learner 241 The Leader as Coach 244 The Leader as Partner 246 The Leader as Catalyst 247 The Leader as Ecologist 248 Part II Relationship-Centered Leadership Activities 261 Activity 1: Myers-Briggs—Your Leadership Behavior Under Stress and at Your Best 261 Activity 2: Best Manager 265 Activity 3: Leadership Learning Journey 266 PART III Building and Sustaining Collaborative Interprofessional Teams 282 Chapter 7 Leveraging Diversity 284 Surface-Level Diversity 287 Deep-Level Diversity 288 The Brain's Shortcuts and Unconscious Bias 289 Mitigating Unconscious Bias 291 Opportunities to Leverage Interprofessional Team Diversity 294 Open Inquiry, Deep Listening, and Creativity in Teams 299 Bridging the Gaps 301 Managing Conflict 303 Chapter 8 Facilitating a Collaborative Culture 321 A Technology-Enhanced Community of Practice 329 The 12-Lead EKG 331 Just in Time Communication 335 Creating A Research Community of Practice 338 How Do You Spell Successful Collaboration? R-E-S-P-E-C-T 341 Health Information Technology: A Tool for Collaboration 344 Chapter 9 Generative Practices 354 Individual Practices 356 Interpersonal Practices 364 Group Practices 371 Organizational Practices 378 Part III Building and Sustaining Collaborative Interprofessional Teams Activities 403 Activity 1: Mini 360-Degree Feedback Exercise 404 Activity 2: The Art of Culture 404 Activity 3: Checklist of Behaviors That Foster a Collaborative Culture 406 Index 409 The Interprofessional Health Care Team : Leadership and Development, Second Edition provides the much-needed knowledge base for developing a relational leadership style that promotes interdisciplinarity, interprofessionalism, and productive teamwork. It describes possibilities and options, theories, exercises, rich references, and stimulating questions that will inspire both novices and experts to think differently about their roles and styles as leaders or members of a team. The authors provide many tools to empower readers and facilitate the fostering of productive teamwork. It is an inspiring book with easily operational principles. It is written for many audiences and to achieve many goals all centered on best practices to attain quality care, particularly during this time of reinventing and transforming health care. In response to increasingly complex healthcare challenges, models for interprofessional practice and education have received global acceptance as prerequisites for improving population health, improving per capita costs and improving the health care experience. The second edition of The Interprofessional Health Care Team : Leadership and Development reinforces the concepts presented in the first edition, such as : the importance of a strong understanding of group dynamics and group development for team productivity, the relationship of emotional and social intelligence and leadership behaviors and how affiliative environments can encourage creative problem solving in the complex and often chaotic healthcare arena. [Jones & Bartlett] The Interprofessional Health Care Team: Leadership And Development, Second Edition Explores Theoretical Concepts Of Leadership In An Interdisciplinary Health Care Environment And Provides Practical Examples Of These Concepts From The Perspective Of Health Care Scholars, Scientists, Faculty, And Health Administration Professionals-- Groups-teams-systems -- Group Development -- Team Building Blocks : Norms, Goals, Roles, Communication, Leaders, And Members -- Perspectives On Leadership -- Leadership Building Blocks -- Relational Leadership -- Leveraging Diversity -- Facilitating A Collaborative Culture -- Generative Practices. Donna Weiss, Felice J. Tilin, Marlene J. Morgan. Includes Bibliographical References And Index. This new, Second Edition of The Interprofessional Health Care Team: Leadership and Development provides the much-needed knowledge base for developing a relational leadership style that promotes interdisciplinarity, interprofessionalism, and productive teamwork. It describes possibilities and options, theories, exercises, rich references, and stimulating questions that will inspire both novices and experts to think differently about their roles and styles as leaders or members of a team. "The Interprofessional Health Care Team: Leadership and Development, Second Edition explores theoretical concepts of leadership in an interdisciplinary health care environment and provides practical examples of these concepts from the perspective of health care scholars, scientists, faculty, and health administration professionals"-- Provided by publisher