The Good Ones : Ten Crucial Qualities of High-Character Employees

Employers look for two things when hiring or promoting people: knowledge and skill. They rarely, if ever, consider character. Yet character is the key to extraordinary business success. The Good Ones presents ten crucial qualities of high-character employees, qualities that enhance employee satisfaction, client relationships, and the bottom line. You{u2019}ll read stories from managers and employees across the U.S. and beyond who reveal how honesty, courage, loyalty, and patience have helped their organizations maintain an edge over the competition. Each chapter is devoted to a single quality of character and ends with questions employers can use to hire and promote the Good Ones {u2014} people who are consistently honest, accountable, fair, and grateful. Whether you{u2019}re looking to bring new people into your organization or seeking a job or promotion yourself, The Good Ones will help you appreciate in practical terms why character is the missing link to excellence "Businesses, understandably, look for technical expertise when hiring. Unfortunately, they often simply hope for the best when it comes to character, or "goodness." But as Bruce Weinstein shows, there can be enormous financial and reputation loss when talented employees turn out to be dishonest, unreliable -- or worse. In this practical guide to sound hiring, Weinstein pinpoints ten attributes. Some, such as honesty, accountability, and loyalty, are unsurprising while others, such as courage, gratitude, patience, and even presence, are less commonly discussed. Real workplace examples show why each is important and what interviewing techniques bring them to the fore. Never dry or preachy, Weinstein often uses popular culture examples to illustrate his ideas (even telling us "what Monty Python has to do with it.") The result puts the issues that can feel like "none of your business" back where they belong in every enterprise"-- Provided by publisher