پنج انگشت قرمز: معمای آنتونی باهارست

"You provide a red-carpet treatment for your employees and they’ll reward you with their effort, time, and loyalty."- Jeffrey W. Hayzlett The world is changing and it’s time to reimagine and reshape your employee experience. Take care of the people who take care of your customers. How do we get an hourly employee who has never received red carpet customer service, to give it? The answer is obvious, isn’t it? You roll out the red carpet for them, of course. Employees First! presents recognition strategies and appreciation techniques, but it goes deeper than that. You will learn how giving your team members a voice in your company, supporting them with knowledge and training, giving them purpose and equitable pay, translates into higher productivity and happier customers. Discover what real empowerment is, and why building a diverse culture of inclusion is beneficial to all involved. Donna shares many tried and true ideas for rolling out the red carpet for your new hires and keeping it out for the long term, as well as tips on how to foster a culture of kindness and create space for coworkers to lift each other up. Most of all, you’ll gain strategies for honoring the very people who make your company what it is—your internal customers—your team. Employees First! will help you: Provide Your Team with a Sense of Purpose Cultivate Kindness and Compassion at Work Improve Informational, Interpersonal, and Inspirational Communication Encourage Diversity and Inclusion Compensate Fairly without Breaking the Bank Keep Your Remote Team Connected "Hard luck to be murdered just after your horse has won the Derby! Don't you think so, Doctor?" Julius Maitland, the millionaire horse trainer is excited about his horse's chance to win the Derby. His wife's horse is also strongly fancied. In a neck and neck finish, Maitland's horse takes the race, his wife's in second. In a national sensation, the winner is disqualified. A telephone call the day after the race summons the police to a house where Maitland's murdered body is found – and he has been dead for at least two days. When Sir Austin Kemble, Commissioner of Police is asked to investigate, he immediately summons his friend Anthony Bathurst. But can Bathurst make sense of a case when the stakes are this high? The Five Red Fingers was originally published in 1929. This new edition features an introduction by crime fiction historian Steve Barge. "Undeniably exciting and mysterious" Bystander "The detective interest and the sporting interest are skilfully interwoven." Northern Whig "A well-told tale of crime and detection" Aberdeen Press and Journal