The Essentials of the New Workplace: A Guide to the Human Impact of Modern Working Practices December 2004

The original hardback edition of The New Workplace examined modern business terms such as total quality management, just-in-time production, e-business, lean manufacturing and teleworking. It explored what these terms really mean and what effect they have in practice - especially their impact on productivity and performance and their social and psychological consequences. This paperback is a shorter, revised version of the original book. It will focus on working practices, especially technology orientated ones, which are the most relevant and innovative for consultants. The Original Hardback Edition Examined Modern Business Terms Such As Total Quality Management, Just-in-time Production, E-business, Lean Manufacturing And Teleworking. This Paperback Is A Shorter, Revised Edition, Focusing On Working Practices, Especially Technology Orientated, That Are Most Relevant And Innovative For Consultants. Introduction To The Essentials Of The New Workplace / David Holman [and Others] -- Workers Under Lean Manufacturing / Rick Delbridge -- The Human Side Of Total Quality Management / Richard Cooney And Amrik Sohal -- System Integration In Advanced Manufacturing Technology / Waldemar Karwowski And Bradley Chase -- Supply-chain Partnering / Má Ire Kerrin And Belén Icasati-johanson -- Team Work / John Cordery -- Call Centres / David Holman -- Knowledge Management / Harry Scarbrough -- Employee Involvement : Utilization, Impacts, And Future Prospects / George S. Benson And Edward E. Lawler Iii -- Managing Virtual Workers And Virtual Organisations / David Lamond, Kevin Daniels And Peter Standen -- Organisational Performance And Manufacturing Practices / Stephen Wood -- Organisational Performance In Services / Rosemary Batt And Virginia Doellgast. Edited By David Holman ... [et Al.]. Rev. Ed. Of: The New Workplace. 2003. Includes Bibliographical References And Indexes.