The Cultural Intelligence Difference -Special EBook Edition : Master the One Skill You Can't Do Without in Today's Global Economy

Most people know that some basic cultural sensitivity is important. But few have developed the deep cultural intelligence (CQ) required to really thrive in our multicultural workplaces and globalized world. Now everybody can tap into the power of CQ to enhance their skills and capabilities, from managing multi cultural teams and serving a diverse customer base to negotiating with international suppliers and opening offshore markets. "The Cultural Intelligence Difference" gives readers: a scientifically validated instrument for measuring their personal CQ score; customized strategies for improving interactions with people from diverse cultures; new findings on the bottom-line benefits of cultural intelligence; examples of major organizations that use CQ to achieve success; and, a high CQ points to more than just cultural sensitivity. It is linked to improved decision making, negotiation, networking, and leadership skills - and provides a crucial advantage in a crowded job market. "The Cultural Intelligence Difference" delivers a powerful tool for navigating today's work world with finesse - and success.

IQ, EQ, and now...CQ!

CQ is cultural intelligence, a compelling new measure that strongly correlates with your ability to thrive in the workplace today. CQ extends beyond simply registering cultural differences; it’s proven to positively impact your ability to communicate, network, and lead in our culturally diverse workplaces and globalized world. From managing multicultural teams and serving a diverse customer base to negotiating with international suppliers and opening offshore markets, enhanced cultural intelligence can spell the difference between success and failure.

Fortunately, anyone’s CQ can be quickly improved! The Cultural Intelligence Difference is a one-stop guide to both assessing your current CQ and boosting your scores. Written by America’s #1 expert on the topic, the book gives you:

• The only scientifically validated instrument for measuring CQ, identifying strengths and weaknesses in four interrelated areas: CQ Drive, CQ Knowledge, CQ Strategy, and CQ Action

• Customized strategies for improving your cross-cultural interactions, with an emphasis on problem solving and adapting behavior

• New findings on the impressive bottom-line benefits of CQ

• Examples of major organizations that use CQ to achieve success

As Livermore uncovers, low CQ is the primary reason that organizations lose money when expanding into culturally diverse markets. It’s the reason so many teams fall apart, negotiations falter, marketing efforts fail, or projects derail. Business leaders are now waking up to the fact that successfully navigating cross-cultural experiences is an imperative for everyone in the organization, at every level and industry.

Packed with current research and insightful examples, The Cultural Intelligence Difference gives you the knowledge and skills you need to work effectively with anyone, anywhere.

David Livermore, Ph.D., is president and partner at the Cultural Intelligence Center and a visiting research fellow at Nanyang Technological University in Singapore. He has done consulting and training with leaders in 100 countries and is the author of Leading with Cultural Intelligence. Please visit him at www.davidlivermore.com.

Access the only academically valid CQ assessment online with the purchase of this book (code enclosed). The assessment is based upon world-renowned research and provides you with feedback on your greatest intercultural strengths and areas for improvement. It enables you to pinpoint where to begin work on gaining the benefits that come from the CQ difference.

Learn how to master the one skill you can't do without in today's global economy.As an award-winning author and global business leader, David Livermore applies his social science and cultural intelligence (CQ) expertise to teach others how to thrive in increasingly multicultural workplaces and a globalized world. Now, in this essential book, he shows you how to leverage the benefits of cultural intelligence for themselves--including improved decision-making, negotiation, networking, and leadership skills--to gain a crucial advantage in the crowded job market.In The Cultural Intelligence Difference, you'll explore:customized strategies for improving interactions with people from diverse cultures,new findings on the bottom-line benefits of cultural intelligence,and many examples of major organizations that use CQ to achieve success.Most people know that some basic cultural sensitivity is important. But few have developed the deep cultural intelligence needed to truly bridge the cultural gaps that exist in every workplace.The Cultural Intelligence Difference delivers a powerful tool for navigating today's work world with finesse--and success. COVER......Page 1 CONTENTS......Page 10 PREFACE......Page 14 PART I: AN INTRODUCTION TO CQ......Page 18 CHAPTER 1 CQ FOR YOU......Page 20 CHAPTER 2 RESEARCH BRIEF......Page 38 TAKING THE CQ SELF-ASSESSMENT......Page 52 PART II: STRATEGIES TO IMPROVE YOUR CQ......Page 56 CHAPTER 3 CQ DRIVE......Page 58 CHAPTER 4 CQ KNOWLEDGE......Page 86 CHAPTER 5 CQ STRATEGY......Page 124 CHAPTER 6 CQ ACTION......Page 158 PART III: CONCLUDING THOUGHTS......Page 184 CHAPTER 7 THE POWER OF CQ......Page 186 EPILOGUE......Page 205 NOTES......Page 207 ACKNOWLEDGMENTS......Page 216 RESOURCES......Page 217 C......Page 218 F......Page 220 L......Page 221 R......Page 222 W......Page 223 ABOUT THE AUTHOR......Page 224 For those who manage multicultural teams, work with diverse customer bases, or negotiate with international suppliers, this invaluable resource explains how to tap into the power of cultural sensitivity to experience business breakthroughs. 1: An introduction to CQ CQ for you Research brief 2: Strategies to improve your CQ CQ drive CQ knowledge CQ strategy CQ action 3: Concluding thoughts The power of CQ.