The Complete Idiot’s Guide to Coping With Difficult People by Arlene Matthews Uhl (2007)

Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. Jargon-free, practical advice and strategies for home and at work Unique approach based on behavioral patterns, not simply personality types Includes tactics on diffusing tense encounters in any situation Features tips for cutting the cord when personal relationships become too difficult

Easy ways of dealing with difficult people.

Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life.
—Jargon-free, practical advice and strategies—for home and at work
—Unique approach based on behavioral patterns, not simply personality types
—Includes tactics on diffusing tense encounters in any situation
—Features tips for “cutting the cord” when personal relationships become too difficult

Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult peopl, from strangers and co-workers to friends and family, by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. ?Jargon-free, practical advice and strategies, for home and at work ?Unique approach based on behavioral patterns, not simply personality types ?Includes tactics on diffusing tense encounters in any situation ?Features tips for 'cutting the cord' when personal relationships become too difficult Business & Economics,General Understand why avoidance and aggression only make matters worse; maintain your sense of worth among self-centered workers; don't lose yourself in a relationship with someone who's self-absorbed; choose your battles wisely; watch out for signs of toxicity in others; defend yourself against abuse without being abusive; remember that anyone can have a bad day; nurture your own patience; tolerance; and compassion for those around you