The Blackwell Encyclopedia of Management, Organizational Behavior (Blackwell Encyclopaedia of Management) (Volume 11)

Fully updated new edition of an essential reference resource Contains explanations of over 250 terms and concepts, written by over 170 international contributors Reflects major developments in: knowledge management; globalization; ethics and governance related issues; new technologies; networks and alliances; and new organizational forms Provides fresh insights on performance management, leadership and organizational learning. Cover......Page 1 Copyright......Page 5 Contents......Page 8 Preface......Page 9 Acknowledgments......Page 11 About the Editors......Page 12 Contributors......Page 13 absenteeism......Page 20 accountability......Page 22 achievement, need for......Page 25 action research......Page 26 age......Page 27 agency theory......Page 29 altruism......Page 30 attitude theory......Page 31 attribution......Page 32 authoritarian personality......Page 34 autonomous work groups......Page 35 behavioral decision research......Page 36 behaviorism......Page 38 boards......Page 41 boundary spanning......Page 42 brainstorming......Page 43 bureaucracy......Page 44 burnout......Page 48 career anchor......Page 49 career plateau......Page 50 career theory......Page 51 CEOs......Page 54 change, evaluation......Page 56 change, methods......Page 57 charismatic leadership......Page 59 coalition formation......Page 60 collaboration......Page 62 commitment......Page 63 commitment, escalating......Page 65 communication......Page 66 communications technology......Page 69 community ecology......Page 71 competency......Page 73 complexity theory......Page 75 computer simulation......Page 76 conflict and conflict management......Page 78 conformity......Page 81 congruence......Page 82 consultancy......Page 83 contingency theory......Page 86 continuous improvement......Page 87 contracts......Page 88 corporate boards......Page 90 corporate social performance......Page 91 creativity......Page 93 crises/disasters......Page 96 critical theory......Page 98 cross-cultural research......Page 99 culture, national......Page 100 decision-making......Page 101 deviance......Page 106 discrimination......Page 108 diversity management......Page 110 double-loop learning......Page 114 downsizing......Page 115 emotion management......Page 118 emotion in organizations......Page 119 emotional intelligence......Page 120 employee involvement......Page 121 enactment......Page 122 enterprise resource planning......Page 123 entrainment......Page 124 entrepreneurship......Page 125 equity theory......Page 128 error......Page 129 errors......Page 130 ethnography......Page 132 evolutionary perspectives......Page 133 evolutionary psychology......Page 134 exchange relations......Page 136 executive derailment......Page 137 executive succession......Page 138 extrinsic and intrinsic motivation......Page 140 extrinsic satisfaction......Page 141 family firms......Page 142 feedback......Page 143 five factor model of personality......Page 145 force field analysis......Page 148 fundamental attribution error......Page 149 game theory......Page 150 garbage can model......Page 153 gender......Page 154 generalization......Page 156 goal setting......Page 157 governance......Page 160 government and business......Page 161 group cohesiveness......Page 163 group decision-making......Page 164 group dynamics......Page 166 group norms......Page 169 group polarization......Page 170 group roles......Page 171 groupthink......Page 172 hardiness......Page 174 Hawthorne effect......Page 175 high reliability organizations......Page 176 hygiene factors......Page 177 identification......Page 178 identity, organizational......Page 179 identity, personal......Page 181 impression management......Page 182 incentives......Page 184 individual differences......Page 186 influence......Page 188 innovation......Page 190 innovation diffusion......Page 196 institutional theory......Page 197 intergroup relations......Page 200 interlocking boards......Page 203 inter-organizational relations......Page 204 interpersonal skills......Page 206 investor capitalism......Page 210 isomorphism......Page 211 job design......Page 212 job deskilling......Page 215 job enrichment......Page 217 job rotation......Page 218 job satisfaction......Page 219 justice, distributive......Page 220 justice, procedural......Page 221 knowledge management......Page 222 knowledge of results......Page 225 leadership......Page 226 leadership, contingencies......Page 231 learning, individual......Page 232 learning, organizational......Page 234 learning organization......Page 235 levels of analysis......Page 236 line/staff......Page 237 loose coupling......Page 238 management, classical theory......Page 240 managerial and organizational cognition......Page 242 managerial roles......Page 243 matrix organization......Page 245 media......Page 247 mentoring......Page 248 mergers and acquisitions......Page 249 metaphor......Page 250 minority group influence......Page 251 motivation......Page 252 motivation and performance......Page 259 multi-level analysis......Page 260 negotiation......Page 261 network theory and analysis......Page 265 networking......Page 269 nominal group technique......Page 270 non-work/work......Page 271 norms......Page 273 open systems......Page 274 organization development......Page 275 organization theory......Page 277 organizational change......Page 281 organizational citizenship behavior (OCB)......Page 288 organizational climate......Page 289 organizational culture......Page 291 organizational decline and death......Page 297 organizational demography......Page 298 organizational design......Page 299 organizational ecology......Page 304 organizational effectiveness......Page 308 organizational geography......Page 312 organizational neurosis......Page 314 organizational status......Page 316 organizational structure......Page 317 outsourcing......Page 321 participation......Page 323 perception......Page 325 performance appraisal/performance management......Page 326 persistence......Page 328 person environment interaction......Page 329 personal initiative......Page 330 personality......Page 331 politics......Page 337 positivism......Page 338 postmodernism......Page 339 power......Page 340 practical intelligence......Page 343 prejudice......Page 344 process consultation......Page 345 professional service firms......Page 347 promotion/prevention focus......Page 349 prospect theory......Page 350 psychological contract......Page 352 punishment......Page 353 quality circles......Page 355 quasi-experimental design......Page 356 reciprocal altruism......Page 358 reciprocity......Page 359 regression toward the mean......Page 360 reliability......Page 361 reputation......Page 362 requisite variety......Page 364 research design......Page 365 research methods......Page 366 resistance to change......Page 367 resource dependence......Page 368 risk taking......Page 369 rituals......Page 371 role......Page 372 role distancing......Page 375 role set......Page 376 role transitions......Page 377 rules......Page 379 scientific management......Page 380 self-actualization......Page 381 self-efficacy......Page 382 self-managing teams......Page 383 self-regulation......Page 384 skill......Page 386 social capital......Page 387 social comparison......Page 388 social facilitation......Page 389 socialization......Page 390 sociotechnical theory......Page 392 stakeholders......Page 394 statistical methods......Page 395 stress......Page 397 structuration......Page 399 surveys......Page 400 surveys, feedback......Page 401 symbolism......Page 402 systems theory......Page 403 team building......Page 406 technology......Page 408 technology transfer......Page 411 temporal perspective......Page 413 theory......Page 414 theory Z......Page 417 top management teams......Page 418 total quality management......Page 419 tournament theory......Page 421 transaction cost economics......Page 422 transformational/transactional leadership......Page 423 trust......Page 425 turnover......Page 428 type-A......Page 430 validity......Page 432 validity generalization......Page 433 values......Page 434 virtual organization......Page 436 women at work......Page 437 women managers......Page 440 work groups/teams......Page 441 work role transitions......Page 443 Index......Page 444 "Fully updated to reflect the major developments that have occurred in knowledge management; globalization; ethics and governance related issues; new technologies; networks and alliances; and new organizational forms. The volume provides fresh insights on performance management, leadership, and organizational learning."--BOOK JACKET The second edition of this business and management reference work is divided into 12 individual subject volumes and an index and includes a new volume on Entrepreneurship