The biz : 50 little things that make a big difference to team motivation and leadership

in This Simple, Sharp, And Snappy Guide, Well-known Author David Freemantle Offers Advice On How To Become An Inspirational Leader And Forge A Team That Perpetually Performs At Its Peak. The Biz: 50 Little Things That Make A Big Difference To Team Motivation And Leadership Provides Fifty Little Things Managers Can Do To Motivate And Lead A Well-oiled, Happy, And Productive Team. Freemantle Makes Doing The Biz An Interactive Process, Coaching People To Make A Difference (even To Form M.a.d. Groups!). Step-by-step, Day-by-day, With Focus And Flair, You Can Motivate And Lead People To Perform Exceptionally Well And Achieve Phenomenal Results. Contents......Page 7 Acknowledgments......Page 9 Introduction......Page 10 The Premier Division......Page 14 1 - Make People Your Top Priority......Page 15 2 - Be an Exemplar......Page 17 3 - Give Cause (Aspire)......Page 19 4 - Hire the Best......Page 21 5 - Fight to Pay the Best......Page 23 6 - Personalize Relationships......Page 25 7 - Liberate People with Trust......Page 27 8 - Communicate Immediately......Page 29 9 - Initiate Learning......Page 31 10 - Know What You Want to Be......Page 33 11 - Agree the Contribution to Be Made......Page 35 12 - Measure What is Important......Page 37 The Magic Seven......Page 40 13 - Disappear......Page 41 14 - Tell Stories......Page 43 15 - Celebrate Any Success......Page 45 16 - Touch Your Team......Page 47 17 - Clean Toilets, Push Troleys, and Serve Customers......Page 49 18 - Inspire Team Members......Page 51 19 - Write, Ring, and Remember......Page 53 Seven Biz Performers......Page 56 20 - Take the Lead in Becomig the Best......Page 57 21 - Create Performance Lines in Your Mind......Page 59 22 - Put Yourself on the Line......Page 61 23 - Work Hard......Page 63 24 - Praise Regularly and Reprimand Rarely......Page 65 25 - Be Straight......Page 67 26 - Fire Poor Performers......Page 69 Biz Teams......Page 72 27 - Dignify Team Members......Page 73 28 - Cooperate and Create a "Yes" Spirit......Page 75 29 - Identify Motivations......Page 77 30 - Let People Express Themselves......Page 79 31 - Show Team Members You Care......Page 81 32 - Minimize Meetings......Page 83 33 - Minimize Consultation......Page 85 34 - Stamp Out Bad Behavior......Page 87 Improving the Biz......Page 90 35 - Teach Yourself......Page 91 36 - Study Team Members Like a Book......Page 93 37 - Drop People Off the Deep End......Page 95 38 - Nurture......Page 97 39 - Send Team Members Away......Page 99 The Six Biz Mindsets......Page 102 40 - First Mindset: People......Page 103 41- Second Mindset: Customers......Page 105 42- Third Mindset: Money......Page 107 43 - Fourth Mindset: Positivity......Page 109 44 - Fifth Mindset: 110% Attitude......Page 111 45 - Sixth Mindset: Go M.A.D.......Page 113 The Final Five......Page 116 46 - Be Indiscreet......Page 117 47 - Look Happy......Page 119 48 - Be Unhappy from Time to Time......Page 121 49 - Experiment with New Motivational Stimuli......Page 123 50 - Retreat, Relax, Reflect, Review, and Recharge......Page 125 Make people your top priority Be an exemplar Give cause (aspire) Hire the best Fight to pay people the best Personalize relationships Liberate people with trust Communicate immediately Initiate learning Know what you want to be Agree the contribution to be made Measure what is important Disappear Tell stories Celebrate any success Touch your team Clean toilets, push trolleys, and serve customers Inspire team members Write, ring, and remember Take the lead in becoming the best Create performance lines in your mind Put yourself on the line Work hard Praise regularly and reprimand rarely Be straight Fire poor performers Dignify team members Cooperate and create a "yes" spirit Identify motivations Let people express themselves Show team members you care Minimize meetings Minimize consultation Stamp out bad behavior Teach yourself Study team members like a book Drop people in the deep end Nurture Send team members away First mindset : people Second mindset : customers Third mindset : money Fourth mindset : positivity 44 fifth mindset : 110% attitude Sixth mindset : pioneering Be indiscreet Look happy Be unhappy from time to time Experiment with new motivational stimuli Retreat, relax, reflect, review, and recharge. This could be a senior executive in a bank, a department manager in a retail store, a middle manager in a government agency or a team leader in a charity. It could be a foreman on a building site or a supervisor in a call centre. "Challenge your team everyday"; This book is designed to be read on a section-a-day basis, focusing each day on one simple thing that you can do to make a big difference in motivating your team. Each of these little behaviours in themselves are not difficult and can easily be practiced. By concentrating on one such behaviour each day you will begin to build up a reputation as a great boss who motivates people and who actually does the BIZ. "Push Back The Boundaries (do something new everyday)" The best bosses do the BIZ. They motivate their people to perform exceptionally well and achieve the required results on a daily basis as well as in the longer term. This is the BIZ. "Measure what is important"; It is not just a matter of implementing grand strategies and pursuing long-term visions. A Step-by-step Guide For Motivating And Leading People To Perform Exceptionally And Achieve Phenomenal Results.