The asshole survival guide : how to deal with people who treat you like dirt

**How to avoid, outwit, and disarm assholes, from the author of the classic bestseller** __**The No Asshole Rule** "Help, I'm dealing with an asshole! What can I do?"__ Since his book __The No Asshole Rule__ became a national bestseller a decade ago__,__ Robert Sutton has heard this question asked in a thousand different ways. __The Asshole Survival Guide__ presents Sutton's signature prescriptive advice for anybody who is feeling oppressed, demeaned, or disrespected by assholes. Equally useful and entertaining, __The Asshole Survival Guide__ delivers a cogent and methodical game plan, starting with diagnosis—what kind of asshole problem, exactly, are you dealing with? From there, Sutton provides field-tested, evidence-based, and sometimes surprising strategies aimed at specific asshole-deflecting goals—avoiding them, outwitting them, disarming them, sending them packing, and developing one's protective psychological armor.... Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30 to 40%. And social media has only given rise to further incivility - 40% of people have experienced harassment online. But in "The Asshole Survival Guide", Stanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole - based on research into groups from uncivil civil servants to French bus drivers, and 8,000 emails that he has received on asshole behaviour Sutton starts with diagnosis: what kind of asshole problem, exactly, are you dealing with? From there, he provides field-tested, evidence-based, and sometimes surprising strategies for dealing with assholes-- avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. By helping you develop an outlook and personal plan that will help you preserve the sanity in your work life, Sutton also help you prevent all those perfectly good days from being ruined by some jerk Title Page Contents Copyright Dedication Eight Thousand Emails Asshole Assessment: How Bad is the Problem? Make a Clean Getaway Asshole Avoidance Techniques: Reducing Your Exposure Mind Tricks That Protect Your Soul Fighting Back Be Part of the Solution, Not the Problem Your Stories and Ideas Acknowledgments Notes Index About the Author Connect with HMH