The asshole survival guide : how to deal with people who treat you like dirt

Eight thousand emails -- Asshole assessment: how bad is the problem? -- Make a clean getaway -- Asshole avoidance techniques: reducing your exposure -- Mind tricks that protect your soul -- Fighting back -- Be part of the solution, not the problem. How to avoid, outwit, and disarm assholes, from the author of the classic bestseller The No Asshole Rule "Help, I'm dealing with an asshole! What can I do?" Since his book The No Asshole Rule became a national bestseller a decade ago , Robert Sutton has heard this question asked in a thousand different ways. The Asshole Survival Guide presents Sutton's signature prescriptive advice for anybody who is feeling oppressed, demeaned, or disrespected by assholes. Equally useful and entertaining, The Asshole Survival Guide delivers a cogent and methodical game plan, starting with diagnosis—what kind of asshole problem, exactly, are you dealing with? From there, Sutton provides field-tested, evidence-based, and sometimes surprising strategies aimed at specific asshole-deflecting goals—avoiding them, outwitting them, disarming them, sending them packing, and developing one's protective psychological armor....