رویکرد اسپا ۵ ستاره: چهار مرحله برای راه‌اندازی یک کسب‌وکار موفق در حوزه سلامت و اسپا

The challenge spas face today is to be strategic enough to make the spa business successful. The 5 Star Approach is a step-by-step guide based on strategies from successful spa facilities that have managed to deliver a five-star product and increase their sales. Unlike other books in the same genre, the type of treatment, equipment and theme is not the main focus. In this book it is how the product is delivered that matters. The 5 Star Approach is a guide mainly for spa managers, spa owners, general managers and entrepreneurs at day spas, hotel spas or resort spas. The book addresses all areas of the spa business that have a direct impact on sales, and it is intended to be used as a motivating step-by-step guide for the entire spa staff. Andreas Anell is a visiting specialist and spa consultant and has worked with successful spas around the world. Inside you’ll find the tools needed to deliver a 5 star product and increase your spa revenue, including: · checklists · templates · reflection questions · action plans