Thank God It's Monday! : How to Create a Workplace You and Your Customers Love
معرفی کتاب «Thank God It's Monday! : How to Create a Workplace You and Your Customers Love» نوشتهٔ Emmerich, Roxanne، منتشرشده توسط نشر FT Press; Safari Books Online در سال 2009. این کتاب در فرمت pdf، زبان انگلیسی ارائه شده است.
today’s #1 Secret Of Profitability And Performance
“thank God Roxanne Is Willing To Share Her Special Mix Of Motivation And Proven Methods To Supercharge Your Workplace. Readers Will Move From ‘thank God It’s Monday’ To ‘i Wish Every Day Could Be Monday.’”
harvey Mackay, Author Of The New York Times #1 Bestseller swim With The Sharks Without Being Eaten Alive
thank God It's Monday! Is A Mantra All Organizations Should Chant. This Book Helps You Not Only See The Joy That Work Can Bring But It Gives You Ways To Bring It To Life. Buy This Book Only If You Truly Want To Transform Your Organization.
john Christensen, Creator Of The fish! Philosophy And Coauthor Of fish!
“i Love This Book! Roxanne Emmerich’s Ability To Transform Organizations Is Nothing Short Of Miraculous. She’s The Real Deal. Every Employer Should Have This Book For Every Employee, And Any Person Who Wants To Be Happy At Work Needs To Buy It For Themselves.”
jack Canfield, Author Of the Success Principles And Coauthor Of The chicken Soup For The Soul® Series
“roxanne Emmerich Provides An Important Reminder That Trust, Integrity, Accountability, And Fun Are The Cornerstones Of Real Business Results. Changing The Culture Of Your Workplace Can Be Challenging But Delivers An Undeniable Return. Given We Spend At Least A Third Of Our Adult Lives At Work, We Should All Aim To Wake Up After The Weekend And Shout, ‘tgim!’”
jeffrey Hayzlett, Chief Marketing Officer, Eastmankodak Company
“read thank God It’s Monday! And Let Roxanne Emmerich’s Engaging Stories And Inspiring Ideas Help You Create Passion In Your Organization. The Words ‘love’ And ‘work’ Can Be Used In The Same Sentence!”
ken Blanchard, Coauthor Of the One Minute Manager® And Author Of leading At A Higher Level
thank God It’s Monday! Is About Loving What You’re Doing And Creating Massive Results. Roxanne Emmerich Introduces You To Two Ceos: One Desperately Struggling To Stay Afloat And Another Who’s Discovered A Better Route To Growth And Profitability. As You Join Them Both On Their Journey, You’ll Gain Valuable Insights For Jumpstarting Positive Change From Anywhere In The Organization…replacing Dysfunctional Organizational Behaviors With Passion And Creativity…overcoming Setbacks…making Vision And Values Actually Work!
whether You’re On The Front Line, In An Office, Or Running The Show, You’ll See How To:
• Replace Dysfunctional Behaviors With Passion And Creativity
• Overcome Setbacks With A “bring It On” Attitude
• Breathe Results-generating Life Into Vision And Values
• Think Big And Make Big Things Happen
thank God It’s Monday! Presents A Unique Approach That Makes An Impact On Three Groups At Once:
• Employees Discover How To Win At Work And Love Their Work
• Companies Turn Around Results Quickly And Profoundly
• Customers Experience A Powerful And Visible Commitment To Their Success
you Will Shift From A “why We Can’t” To A “how We Can” Workplace...in One Day! Your Customers Will Go Crazy About You. You Will Find Yourself Loving To Go To Work Where Everyone Exclaims, thank God It’s Monday!
Cover......Page 1 Contents......Page 10 Introduction......Page 16 Part I: A Problem...or an Opportunity......Page 18 Chapter 1 “Thank God It’s Monday”......Page 20 Chapter 2 There Really ARE Good Places to Work......Page 24 Chapter 3 But I’ve Got a Business to Run......Page 32 Chapter 4 Who Can Take Action—Everyone!......Page 40 Part II: Rock Your World: Initiating Change......Page 44 Chapter 5 Shifting a Company’s Gears: The Unreasonable Premise......Page 46 Chapter 6 Tales from the Trenches: Front-Line Workers Who Can Think Big......Page 56 Chapter 7 Vision It Possible......Page 64 Chapter 8 Commit to Your Commitments......Page 72 Chapter 9 Have Yourself a Kick-Butt Kick-Off......Page 78 Chapter 10 Hooplas & High Fives & Cheerleading: The Everyday Celebration......Page 86 Chapter 11 Hooplas & High Fives & Cheerleading: The Ongoing Everyday Celebration......Page 90 Chapter 12 Measure Everything!......Page 96 Part III: The “How To” Toolbox for Making Any Workplace Better......Page 104 Chapter 13 Get a Brand New Attitude......Page 106 Chapter 14 Enthusiasm: Light That Fire in Your Belly......Page 114 Chapter 15 Life Balance: Show Up Fully No Matter Where You Are......Page 118 Chapter 16 Values as Your True North......Page 126 Chapter 17 Bravely Go Beyond the Job Description......Page 130 Chapter 18 Giving: Ignited Spirits Through Profound Service......Page 134 Part IV: Obstacles...or Minor Speed Bumps? Clear the Road Blocks and Saboteurs: Ground Rules to Keep Dark Moments in the Past from Poisoning the Glorious Future......Page 142 Chapter 19 What We Have Here Is a Failure to Communicate...Clearly......Page 144 Chapter 20 Vanish the Energy Vampires......Page 150 Chapter 21 Bust the Baditudes......Page 156 Chapter 22 Better Off Somewhere Else? Get On the Happy Bus...or Get Off the Bus......Page 164 Chapter 23 Gossip: The Hurt That Never Heals......Page 168 Chapter 24 Understanding Perspective: Always Being Right Can Be Wrong......Page 174 Chapter 25 Clean Up Your Messes and Mistakes: Restore Trust......Page 178 Epilogue: One Last Thing......Page 182 C......Page 186 F......Page 187 H......Page 188 P......Page 189 V......Page 190 W–Z......Page 191 Thank God It's Monday! is about loving what you're doing and creating massive results. Roxanne Emmerich introduces you to two CEOs: one desperately struggling to stay afloat and another who's discovered a better route to growth and profitability. As you join them both on their journey, you'll gain valuable insights for jumpstarting positive change from anywhere in the organization, replacing dysfunctional organizational behaviors with passion and creativity, overcoming setbacks and making vision and values actually work! Whether you're on the front line, in an office, or running the show, you'll see how to: • Replace dysfunctional behaviors with passion and creativity • Overcome setbacks with a "bring it on" attitude • Breathe results-generating life into vision and values • Think big and make big things happen Thank God It's Monday! presents a unique approach that makes an impact on three groups at once: • Employees discover how to win at work and love their work • Companies turn around results quickly and profoundly • Customers experience a powerful and visible commitment to their success You will shift from a "why we can't" to a "how we can" workplace...in one day! Your customers will go crazy about you. You will find yourself loving to go to work where everyone exclaims, Thank God It's Monday! In this work, transformation agent Roxanne Emmerich shows you a system for bringing more fun and money to your business. The book combines the human elements of a great business parable with a focused set of repeatable processes that have been proven in dozens of the companies across North America Presents a system designed to bring more enjoyment and greater profitability to the workplace, offering techniques and strategies that can be implemented at all levels of the organization to overcome setbacks and encourage positive change