Technology, Innovation and Access to Justice: Dialogues on the Future of Law (Future Law)

**While legal technology may bring efficiency and economy to business, where are the people in this process and what does it mean for their lives?** * Brings together leading judges, academics, practitioners, policy makers and educators from countries including India, Canada, Germany, United Kingdom South Africa and Nigeria * Includes contributions from Roger Smith, Dory Reiling, Christian Djeffal, George Williams and Odunoluwa Longe * Offers a dialogue between theory and practice by presenting practical and reflective essays on the nature of changes in the legal sector * Analyses technological changes taking place in the legal sector, situates where these developments have taken place, who has brought it about and what impact has it had on society Around four billion people globally are unable to address their everyday legal problems and do not have the security, opportunity or protection to redress their grievances and injustices. Courts and legal institutions can often be out of reach because of costs, distance, or a lack of knowledge of rights and entitlements and judicial institutions may be under-funded leading to poor judicial infrastructure, inadequate staff, and limited resources to meet the needs of those who require such services. This book sets out to embed access to justice into mainstream discussions on the future of law and to explore how this can be addressed in different parts of the legal industry. It examines what changes in technology mean for the end user, whether an ordinary citizen, a client or a student. It looks at the everyday practice of law through a sector wide analysis of law firms, universities, startups and civil society organizations. In doing so, the book provides a roadmap on how to address sector specific access to justice questions and to draw lessons for the future. The book draws on experiences from judges, academics, practitioners, policy makers and educators and presents perspectives from both the Global South and the Global North. Technology, Innovation and Access to Justice 4 Copyright 5 Contents 6 Contributors 9 Illustrations 11 Table of Cases 12 Table of Legislation 14 Acknowledgements 15 Foreword 16 1 Introduction: Making Access to Justice Count: Debating the Future of Law 18 PART I: Mapping the Private Sector 34 2 How Can Law Firms Contribute to Access to Justice in an Age of Technology and Digitalisation? Pro Bono, Law Firm Innnovation and Ideas for the Legal Community 36 3 How Technology is Changing the Nature of Work and Altering the Practice of Law 49 4 Future of Law - Increasing the Access to Justice through technology 71 5 The Future of Law: Technology, Innovation and Access to Justice in Legal Services Around the World 86 Part II Smart Government: Building Responsive Future Ready Institutions 106 6 Automating Government Decision-making: Implications for the Rule of Law 108 7 Sustainable AI Development (SAID): On the Road to More Access to Justice 129 8 Digital Justice: Nice to Have but Hard to Achieve 148 9 Improving Access to Justice Through Social Media Service of Process in Germany: Thinking Outside the (In)Box 161 Part III Civil Society: Realising the Implications of Technology Change 176 10 Gamified Digital Advocacy and the Future of Law 178 11 Communicating the Law: Thinking through Design, Visuals and Presentation of Legal Content 197 12 Digital Rights, Design and Data Protection 209 13 Friend or Foe? Examining the Potential and Pitfalls of ICTs in Improving Access to Justice in Post-conflict Countries 225 Part IV: Reflecting on Legal Education in the Future 244 14 Elements of a Strategic Roadmap to Legal Education and Accreditation in the Digital Environment 246 15 Challenges and Opportunities: Engaging a Reluctant Profession in Its Own Future 267 16 The Long and Short of It: How Legal Education can Help Solve the Profession’s Identity Crisis 284 17 Teaching Law After the #feesmustfall Protests - How Technology Saved the Day at University of the Western Cape 299 Index 313 La 4ème de couv. indique : "Around five billion people globally are unable to address their everyday legal problems and do not have the security, opportunity or protection to redress their grievances and injustices. Courts and legal institutions can often be out of reach because of costs, distance or a lack of knowledge of rights and entitlements and judicial institutions may be under-funded leading to poor judicial infrastructure, inadequate staff, and limited resources to meet the needs of those who require such services. This book sets out to embed access to justice into mainstream discussions on the future of law and to explore how this can be addressed in different parts of the legal industry. It examines what changes in technology mean for the end user, whether an ordinary citizen, a client or a student. It looks at the everyday practice of law through a sector-wide analysis of law firms, universities, startups and civil society organisations. In doing so, the book provides a roadmap on how to address sector-specific access to justice questions and to draw lessons for the future. The book draws on experiences from judges, academics, practitioners, policy makers and educators and presents perspectives from both the Global South and the Global North"