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Technical training helps employees perform unique aspects of specialized or skilled work. This book provides specific ideas and strategies to effectively develop technical training from the beginning of the project through the pilot course and post-course review. Readers will learn how to bring together a successful development team, arrange a technical course, gather information, work with subject matter experts, design exercises for highly technical content, and more. Technical Training Basics 1 Copyright 3 Contents 4 About the Training Basics Series 6 Preface 8 Acknowledgments 12 Chapter 1. The Technical Training Enigma 14 Chapter 2. The Successful Development Team 22 Chapter 3. Beginning the Technical Training Project 36 Chapter 4. Arranging a Technical Course 52 Chapter 5. Gathering Information 70 Chapter 6. Working with Subject Matter Experts 84 Chapter 7. Designing Classroom Exercises for Highly Technical Content 106 Chapter 8. The Pilot Class and Beyond 124 Chapter 9. Troubleshooting: Challenges and Solutions 136 Appendix. The Developer's Dream: A Fairy-Tale Technical Training Project 156 References and Resources 160 About the Author 162 Index 164 Annotation With this book as your guide, you can understand and navigate the process of creating effective technical training programs in partnership with a subject matter expert