[Sustainable Management, Wertschöpfung und Effizienz] Sustainable Business Performance and Risk Management (Risk Assessment Tools in the Context of Business Risk Levels Related to Threats and Opportunities) ||

In this book Ruxandra Maria Bejinariu introduces an innovative approach related to improving the risk assessment process by using unexploited methods that have been mainly used in limited areas of business and identifying both threats and opportunities that can be generated as a result of risk materialization. The study can offer possibilities of improving the risk assessment process with a direct impact on increasing the organizations' risk appetite and sustainable performance. Contents Risk assessment related to organizational business processes in small and medium-sized enterprises compared to large companies The interrelation between risk assessment related to business processes and the organizational context Applying the PDCA and FMEA methods during the risk assessment process related to organizational business processes Possibilities of improving risk assessment in the context of ensuring sustainable performance Target Groups Lecturers and students of management, business administration and quality management Specialists and managers from all areas of business especially quality management auditors and experts The Author Ruxandra Maria Bejinariu holds a PhD in business administration and has professional experience managing risks in national and multinational organizations from various industries Dedication 6 Content Overview 7 Contents 8 List of abbreviations 12 List of figures 13 List of tables 17 Summary 23 1 Introduction 25 2 Conceptual framework of the organizational business processes 32 2.1 Actual approaches and perspectives related to organizational business processes 32 2.1.1 Current aspects regarding the process approach 34 2.1.2 Specific attributes of the organizational business processes 37 2.1.2.1 Attributes of the marketing and sales processes 37 2.1.2.2 Attributes of the contracting processes 38 2.1.2.3 Attributes of the financial processes 39 2.1.2.4 Attributes of the procurement processes 40 2.1.2.5 Attributes of the production processes 41 2.1.2.6 Attributes of the planning processes 42 2.1.2.7 Attributes of the after-sales processes 44 2.1.2.8 Attributes of the quality assurance processes 44 2.1.3 Characteristics of the organizational business process interactions 45 2.2 New business trends related to outsourcing and backsourcing organizational business processes 51 2.2.1 Characteristics regarding the motivation of the outsourcing and backsourcing decisions 52 2.2.2 Main factors that determine decisions related to outsourcing organizational business processes 54 2.2.3 Main factors that determine decisions related to backsourcing organizational business processes 59 2.2.4 New approaches related to outsourcing and backsourcing organizational business processes 60 3 Specific approaches related to risk assessment in the context of ensuring sustainable performance 64 3.1 Approaches related to risk assessment in specialized literature 64 3.1.1 Defining elements regarding risks in connection with sustainable performance in organizations 65 3.1.2 The importance of the organizational context in risk assessment related to organizational business processes 70 3.1.3 Premises for risk assessment integration in organizations 72 3.1.4 Risk assessment related to organizational business processes 75 3.2 Considerations related to risk assessment in the context of ensuring sustainable performance 79 3.2.1 Methods used in the risk assessment process in relation with ensuring sustainable performance in organizations 79 3.2.2 New perspectives related to ensuring sustainable business performance by harnessing risks as opportunities for organizations 83 4 Study concerning risk assessment related to organizational business processes 89 4.1 Study related to the risk assessment process in small and medium-sized enterprises compared to large companies 89 4.1.1 General context of the research 89 4.1.2 Objectives and research methodology 90 4.1.3 Research results concerning risk assessment in small and medium-sized enterprises 92 4.1.4 Research results concerning risk assessment in large companies 94 4.1.5 Analysis of the research results regarding risk assessment in small and medium-sized enterprises compared to large companies 96 4.2 Study concerning the interrelation between risk assessment related to business processes and the organizational context 98 4.2.1 General context of the research 98 4.2.2 Objectives and research methodology 99 4.2.3 Research results concerning the interrelation between risk assessment related to business processes and the organizational context 101 4.2.3.1 Risk assessment and internal factors 101 4.2.3.2 Risk assessment and external factors 108 5 Risk assessment related to the interactions between business processes in relation with the critical factors of sustainable performance 115 5.1 Study regarding organizational business processes and critical factors of sustainable performance 115 5.1.1 General context of the research 115 5.1.2 Objectives and research methodology 117 5.1.3 Research results related to organizational business process from sustainable performance point of view 120 5.1.4 Research results related to the critical factors of sustainable performance in organizations 122 5.2 Risk assessment related to the interactions between organizational business processes using the PDCA method 123 5.2.1 General context of the research 124 5.2.2 Objectives and research methodology 124 5.2.3 Research results concerning risk assessment related to the interactions between organizational business processes 127 5.2.4 Evaluating the probability of occurrence and the consequences of risks related to interactions between business processes using the PDCA method in organizations 129 5.3 Risk assessment related to the interactions between the organization and outsourced business processes using the PDCA method 149 5.3.1 General context of the research 149 5.3.2 Objectives and methodology 150 5.3.3 Research results regarding the evaluation of the probability of occurrence and the consequences of risks related to the interactions between the organization and outsourced business processes using the PDCA method 152 6 Possibilities of improving risk assessment related to organizational business processes in the context of ensuring sustainable performance 159 6.1 Applying the PDCA and FMEA methods during the risk assessment process related to organizational business processes 159 6.1.1 General context of the research 160 6.1.2 Objectives and research methodology 161 6.1.3 Research results related applying the PDCA and FMEA methods during the risk assessment process related to organizational business processes 163 6.1.4 Determining the probability of occurrence, consequences and probability of detection during the risk assessment process related to organizational business processes 167 6.1.5 Determining the probability of occurrence, consequences and probability of detection during the risk assessment process related to interactions between the organization and outsourced business processes 178 6.2 Applying the PDCA and FMEA methods during the risk assessment process related to organizational business processes in relation with the identification of business opportunities 187 6.2.1 General context of the research 188 6.2.2 Objectives and research methodology 189 6.2.3 Determining the probability of occurrence, consequences and probability of detection during the risk assessment process related to organizational business processes in relation with the identification of business opportunities 191 6.2.4 Determining the probability of occurrence, consequences and probability of detection during the risk assessment process related to interactions between the organization and outsourced business processes in relation with the identification of business opportunities 204 6.3 Developing a model for risk assessment related to organizational business processes using the proposed methods 215 6.3.1 Description of the proposed risk assessment model related to organizational business processes using the proposed methods 215 6.3.2 Research results regarding to the validation of the proposed model related to organizational business processes using the proposed methods 226 6.3.3 Research results regarding the estimated effects of the proposed model related to organizational business processes using the proposed methods 229 7 Conclusions 234 8 Bibliography 258 9 Annexes 283