Sustainable Digital Transformation : Paving the Way Towards Smart Organizations and Societies

Digital transformation is one of the most discussed topics today because of its impact on society and the economy. This book explores how digital transformation can be made sustainable and how sustainability strategies can be integrated into the different phases of digital transformation development. It shows how ICT experts, managers, and policy makers can contribute to a sustainable digital transformation by examining the technological, organizational, and societal implications. The book is based on a selection of best papers on this topic presented at the annual conference of the Italian Chapter of AIS in Trento, Italy, in October 2021. The plurality of views offered makes the book particularly relevant for scholars, companies, and organizations in the public sector. Contents 6 Digital Transformation and Sustainability: A Means-Ends Perspective 8 1 Introduction 8 2 Sustainability Through Digital Transformation 10 3 Sustainability in Digital Transformation 12 References 13 Sustainability Through Digital Transformation 15 Digital Accounting Information System for Non-financial Disclosure: A Case Study Analysis 16 1 Introduction 17 2 Theoretical Background 18 3 Methodology 20 4 Results 21 5 Discussion, Limitations and Future Development 22 References 25 Green-Oriented Crowdfunding Campaign: An Explorative Study 28 1 Introduction 29 2 Literature Review 30 2.1 Crowdfunding for Sustainable Businesses 30 2.2 Sustainability and Green Orientation 31 3 Methods 32 3.1 Sample Description 32 3.2 Operationalization of Variables 33 3.3 Analytical Approach 34 4 Discussion of Results 36 4.1 Descriptive Validity: Characteristics of the Clusters 36 4.2 Predictive Validity: Performance Differences 38 5 Conclusions, Limitations, and Future Research 39 References 41 Playing (with) Sustainability: A Multi-purpose Gamification Case 46 1 Introduction 47 2 Literature Review 48 2.1 Business Ecosystems 48 2.2 Gamification and Sustainability 49 3 Methodology 51 4 Case Presentation 53 5 Case Analysis 54 5.1 Enterprises 55 5.2 Individual Users or Gamers 56 5.3 Non-profit Organizations 56 5.4 The Future of the Multi-purpose Gamification Ecosystem 57 6 Discussion and Conclusion 57 6.1 Practical Implications 58 6.2 Theoretical Implications 59 6.3 Limitations and Future Research 59 References 59 How to Measure Political Connection in the Directors’ Network 62 1 Introduction 63 2 Traditional Approach to Measure Political Connections and Board Interlocking Importance 64 3 Social Network Measures 65 3.1 Degree 65 3.2 Closeness Centrality 66 3.3 Betweenness Centrality 66 3.4 Eigenvector Centrality 66 3.5 Eccentricity 67 4 Data Collection and Methodology 67 4.1 Data Collection 68 4.2 Political Connection Measurement 68 4.3 Social Network Analysis 69 5 Results and Discussion 70 5.1 Degree 70 5.2 Closeness Centrality 71 5.3 Betweenness Centrality 72 5.4 Eigenvector Centrality 72 5.5 Eccentricity 73 5.6 Summary of the Discussion 75 6 Conclusion 76 References 77 Examining Environmental Sustainability in Italy: Evidence from ARDL and Non-linear ARDL Approaches 79 1 Introduction 79 2 Literature Review 80 2.1 Economic Growth and Carbon Emission 80 2.2 Foreign Direct Investment and Carbon Emission 81 2.3 Oil Price and Carbon Emission 82 3 Methodology and Data 83 3.1 Model Specification 83 3.2 Data 86 4 Results and Discussion 87 4.1 ARDL Model 87 4.2 NARDL Model 90 5 Conclusion 94 References 95 Openness in Communication and Budgetary Information in the Participative Budgeting Research. The Case of Italian Public Healthcare Organizations 98 1 Introduction 99 2 The Value-Expectancy Theory 102 3 Literature Background on Budgetary Participation 103 3.1 Budgetary Participation in Italian PHOs 104 3.2 Research Design and Hypotheses Development 106 4 Research Sample and Methodology 107 5 Results 108 5.1 Descriptive Statistics and Correlations 108 5.2 Inferential Analysis 109 6 Discussion and Conclusions 110 References 112 COVID-19 Pandemic and New Cardiology Telemonitoring Organization: How to Cast the Others 119 1 Introduction 119 2 Related Work: Telehealth and Telemonitoring 121 2.1 Telehealth 121 2.2 Telemonitoring in Cardiology 121 3 Context and Methodology: Cardiology Departments in Two Different Hospitals of the Same Public Health Company 122 4 Findings 125 4.1 Organization Experience 125 4.2 The Double Face of Resilience in Organization 127 4.3 The Technologies, the Choices, the People 128 5 Discussion and Conclusion 131 References 133 Smart and Inclusive Museums for Visitors with Autism: The App Case “A Dip in the Blue” 135 1 Introduction 136 2 Method 137 3 Smart and Inclusive Museums 139 3.1 Technological Solutions for Inclusive Museums: Focus on Visitors with Autism 142 4 The App Case 145 4.1 The App: Specific Aim and Characteristics 148 5 Concluding Remarks 150 References 151 Smart City’s Internationalization and International Management Strategies in the Digital Era: A Systematic Literature Review 155 1 Theoretical Background 156 2 Methodology 157 3 Results 159 3.1 Descriptive Analysis 159 3.2 International Management Perspective in Cities 160 3.3 Methodology Applied in the International Management Area 163 4 Conclusion and Discussion 164 References 166 Sustainability in Digital Transformation 15 Assessing Capabilities to Embrace Digital Transformation: The Case of Southern Italy 169 1 Introduction 170 2 Literature Review 171 2.1 Theoretical Framework 171 2.2 Financial Capability and Digitalization 172 2.3 Institutional Support and digitalization 173 3 Methodology 175 3.1 Sample and Data Collection 175 3.2 Operationalization of the Variable 175 3.3 Results 176 4 Conclusion and Implications 178 4.1 Limitation and Future Research 178 References 179 Getting Digital Technologies Right—A Forward-Looking Maturity Model for Enterprise Performance Management 183 1 Introduction 184 2 Literature Review 185 3 Method 188 3.1 Questionnaire 188 3.2 Rasch Algorithm 190 4 Artifact Description 191 4.1 Planning, Budgeting, and Forecasting: Intuition Enriched by Data Insights—A Prime Example of Human–Computer Interaction 193 4.2 Standard Reporting and Monitoring—In Real-Time Where Needed 194 4.3 Analyses and Decision Support—Event-Driven Self Service from Global to Line-Item Level 195 5 Discussion and Conclusion 196 References 197 Data Ecosystem and Data Value Chain: An Exploration of Drones Technology Applications 202 1 Introduction 203 2 Theoretical Framework: Data Value Chain and Ecosystem Formation 204 2.1 Data Value Chain 204 2.2 Ecosystem Formation 205 3 Method 208 3.1 Empirical Context: Dronus and Its Surrounding Ecosystem 208 3.2 Data Collection 209 3.3 Data Analysis 210 4 Results and Discussion 210 5 Conclusion 212 Appendix 214 References 215 Towards an Understanding of the Platform Phenomenon: An Agent-Based Simulation Approach 218 1 Introduction 218 2 Conceptual Foundation 220 2.1 Digital Platforms as Enablers of Value Creation and Value Capture 220 2.2 Platform Governance 221 2.3 The Role of Search Costs and Resource Costs 221 3 Research Method 223 3.1 Simulation-Based Research 223 3.2 Conceptual Model Design 223 4 Operationalization and Experimentation 226 4.1 Operational Model Logic 226 4.2 Definition of Variables and Parameters 226 4.3 Experimentation 227 5 Discussion and Conclusion 231 References 232 Implementation of Platform Governance Mechanisms: Insights From a B2B Platform Ecosystem 235 1 Introduction 235 2 Research Background 237 2.1 Platform Ecosystems 237 2.2 Governance 237 2.3 B2B Platform Ecosystems 238 3 Methodology 238 3.1 Case Selection and Description 239 3.2 Data Collection 240 3.3 Data Analysis 241 4 Platform Governance Mechanisms at Salesforce 242 4.1 Boundary Resources 243 4.2 Pricing and Revenue Sharing 244 4.3 Gatekeeping 244 4.4 Relational Control 244 5 Discussion and Conclusion 245 5.1 Contributions to Research 245 5.2 Contributions to Practice 246 5.3 Limitations 247 5.4 Future Research 247 Appendix 247 References 249 Digital Bridge or Tradeoff: Telehealth Adoption and Healthcare Service Quality. A Scoping Review 251 1 Introduction 251 2 Approach 252 2.1 Scoping Review Criteria 253 3 Findings 254 3.1 Telehealth Use for Improvement of Care Quality—State of the Literature 255 4 Discussion 256 4.1 Quality of Care Improvement Thru Telehealth 256 4.2 Managing Disruption 258 4.3 The Risk of Unintended Consequences and Gaps in the Literature 260 5 Contribution and Further Research Prospects 262 6 Conclusion 263 References 263 Mapping the Literature of Digital Transformation in the Context of Non-profit Organisations 267 1 Introduction 268 2 Theoretical Background 269 3 Research Methods 271 3.1 Description of Data & Classification Formerly Pursued 272 3.2 Multiple Correspondence Analysis (MCA) 274 3.3 Hierarchical Clustering on Principal Components (HCPC) 276 4 Results 277 5 Discussion and Conclusion 280 References 284 What is Governance of Blockchains? A Comparison of Theoretical and Empirical Findings on a Taxonomy-Level 289 1 Introduction 290 2 Background and Related Work 292 2.1 Existing Governance Models 292 3 Research Method 293 4 Data Collection and Analysis 295 4.1 Systematic Literature Review (SLR) 295 4.2 Coding and Analysis 295 5 Results 296 5.1 Results not Represented by the PGBP Taxonomy 298 6 Conclusion 299 7 Discussion 299 8 Future Research 301 References 302