موفقیت از طریق کیفیت: راهنمای پشتیبانی برای سفر به سوی بهبود مستمر

A fundamental introduction to continuous improvement, Success Through Quality provides a basic -- but comprehensive -- overview of quality improvement theory, methods, and tools. Short, easy-to-read chapters introduce quality to employees at all levels, and real-life scenarios help them relate quality ideas with their work and personal lives. Ideal for any industry, this book gives a basic introduction to continuous improvement and provides a comprehensive overview of the quality improvement theory, methods, and basic tools. Written in a format to help those with little or no understanding of continuous quality improvement, the author provides basic guidelines that can be immediately applied to improve decision-making and problem-resolution.!--nl--If you are a new employee in an organization that has a quality program in place or an employer who needs a quick, and simple book about quality for your employees, this book meets those needs. The author uses easy-to-read, short chapters to explain the basics of quality, and uses common, real-life scenarios to demonstrate key points and concepts. The material is organized in a manner that makes it easier for the reader to use and benefit from the book in a short time. This text starts with a fundamental introduction to continuous improvement and provides an overview of the quality improvement theory, methods, and basic tools. It also provides clear guidelines that can be immediately applied to improve leadership, decision-making and problem-resolution skills