Subject-oriented business process management : second international conference, S-BPM ONE 2010, Karlsruhe, Germany, October 14, 2010 ; selected papers

This book constitutes the thoroughly refereed post-proceedings of the Second International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2010, held in Karlsruhe, Germany in October 2010. The 10 revised full papers presented together with one invited keynote paper and three panel statements were carefully reviewed and selected from initially 17 submissions. The papers present innovative cross-disciplinary ideas, concepts, methods, tools and results in foundational and applied research as well as studies on the realization of such innovations in the real world - all based on the promising new paradigm of subject-oriented business process management. Activities performed in organizations are coordinated according to organizational goals via communication between the people involved. In all known languages the sentences used to communicate are naturally structured by subject, verb, and object. The subject describes the actor, the verb the action and the object what is affected by the action. Subject-oriented Business Process Management (S-BPM) as presented in this book is based on this simple structure which enables process-oriented thinking and process modeling. S-BPM puts the subject of a process at the center of attention and thus deals with business processes and their organizational environment from a new perspective, meeting organizational requirements in a much better way than traditional approaches. Subjects represent agents of an action in a process, which can be either technical or human (e.g. a thread in an IT system or a clerk).^ A process structures the actions of each subject and coordinates the required communication among the subjects. S-BPM provides a coherent procedural framework to model an organization’s business processes: its focus is the cooperation of all stakeholders involved in the strategic, tactical, and operational issues, sharing their knowledge in a networked structure. Based on findings of developmental psychology and linguistics, the authors show that natural sentence semantics have to be used for complete S-BPM specifications. In this way, business process owners are able to ensure that business requirements of internal and external stakeholders are easily understood and met in their entirety. Starting with process analysis and then going through the whole modeling lifecycle, they demonstrate how subject orientation can develop and be experienced by gradually focusing on communication for service provision.^ In addition, they illustrate how each modeling activity can be supported through the use of appropriate software tools. The authors’ presentation style focuses on professionals in the industry, and on students specializing in process management or organizational modeling. Each chapter begins with a summary of key findings and is full of examples, hints, and possible pitfalls. An interpreter model, a toolbox, and a glossary summarizing the main terms complete the book. The web site www.i2pm.net provides additional software tools and further material. Front Matter....Pages - Front Matter....Pages 1-1 Key Lessons from Wikimanagement and BPM Best Practices: Aspiring for a Truly Holistic Approach in BPM....Pages 3-16 Front Matter....Pages 17-17 Distributed Execution of S-BPM Business Processes....Pages 19-35 Interaction Choreography Models in BPEL: Choreographies on the Enterprise Service Bus....Pages 36-53 BPM 2.0: Business Process Management Meets Empowerment....Pages 54-83 Dynamic Catenation and Execution of Cross Organisational Business Processes - The jCPEX! Approach....Pages 84-105 BPM and BPMN as Integrating Concepts in eGovernment - The Swiss eGovernment BPM Ecosystem....Pages 106-120 Establishing Conceptual and Functional Links between S-BPM and Business Rules....Pages 121-133 Using Multi-subjects for Process Synchronization on Different Abstraction Levels....Pages 134-162 Exporting Natural Language: Generating NL Sentences Out of S-BPM Process Models....Pages 163-179 Business Objects as a Mediator between Processes and Data....Pages 180-191 A Study of the Subject-Oriented Approach for Automation and Process Modeling of a Service Company....Pages 192-206 Front Matter....Pages 207-207 Why We Need to Re-think Current BPM Research Issues....Pages 209-215 Do We Need to Re-think Current BPM Research Issues?....Pages 216-219 Business Process Management – Do We Need a New Research Agenda?....Pages 220-226 Back Matter....Pages -