[Studyguide for the Enthusiastic Employee: How Companies Profit by Giving Workers What They Want by Sirota, ISBN 9780131423305] (By: Cram101 Textbook Reviews) [published: September, 2008]

Enthusiastic employees far out-produce and outperform the average workforce:they step up to do the hard, even 'impossible' jobs. Most people are enthusiastic when they're hired: hopeful, ready to work hard, eager to contribute. What happens? **Management,** that's what. The authors tell you what managers do wrong, and what they need to do instead. It's about giving workers what they want most, summarized in the Three-Factor Theory: to be treated fairly; to feel proud of their work and organizations; and to experience camaraderie. Sounds simple, but every manager knows how tough it can be. Nostrums, fads, and quick and easy solutions have abounded in the management literature, but swiftly go out of style when they fail to meet the test in the workplace. The authors provide research-grounded answers to crucial questions such as: Which leadership and management practices can have the greatest positive performance impact? What does employee satisfaction really mean? What's the relationship between employee satisfaction, customer loyalty, and profit? Sirota and his colleagues detail exactly how to create an environment where enthusiasm flourishes and businesses grow. Enthusiastic employees outproduce and outperform. They step up to do the impossible. They rally each other in tough times. Most people are enthusiastic when they're hired: hopeful, ready to work hard, eager to contribute. What happens to dampen their enthusiasm? Management, that's what. The Enthusiastic Employee draws on 30 years of research and experience to show you exactly what managers do wrong—and what they should do instead.Drawing on detailed case studies and employee attitude surveys in hundreds of companies, the authors offer research-proven solutions—not fads, nostrums, or phony shortcuts. Along the way, you'll identify the dollars-and-cents business case for high employee morale, learn exactly what employee morale means, and discover the specific management practices that offer the greatest positive performance impact. The definitive guide to encouraging, sustaining, and profiting from employee enthusiasm! Techniques shown to increase employee performance 30-40%—and increase stock performance, too! Proven solutions, real data, not fads! Based on research with 2,500,000+ employees in 237 companies Fairness, achievement, camaraderie: delivering the three core elements of a healthy workplace Stop your organization's managers from demotivating your employees Build a real partnership culture for the long term Enthusiastic employees outproduce and outperform. They step up to do the impossible. They rally each other in tough times. Most people are enthusiastic when they're hired: hopeful, ready to work hard, eager to contribute. What happens to dampen their enthusiasm? Management, that's what. This book draws on 30 years of research and experience to show you exactly what managers do wrong and what they should do instead. Drawing on detailed case studies and employee attitude surveys in hundreds of companies, the authors offer research-proven solutions, not fads, nostrums, or phony shortcuts. Along the way, you'll identify the dollars-and-cents business case for high employee morale, learn exactly what employee morale means, and discover the specific management practices that offer the greatest positive performance impact David Sirota, Louis A. Mischkind, Michael Irwin Meltzer. Includes Bibliographical References (p. 335-346) And Index. An accurate understanding of motivation in the workplace is more than an academic pursuit.