Stephan Schiffman's Telesales : America's #1 Corporate Sales Trainer Shows You How to Boost Your Phone Sales

By providing one concise, easy-to-read chapter for each daily coffee break, Stephan Schiffman's Telesales, Second Edition has the power to transform your career and help you post noticeable increases in your numbers in just ten working days and transform your career after a mere twenty-one.;Cover; Book Title; Copyright; Contents; Foreword and Acknowledgments; Introduction to the New Edition; Chapter 1: Getting Started; Chapter 2: A Typical Day; Chapter 3: Understand Your Ratios; Chapter 4: Tracking Actual Daily Numbers; Chapter 5: The Five Ways You Can Increase Your Income; Chapter 6: Little Things Can Mean a Lot; Chapter 7: Your "Golf Grip"; Chapter 8: "Closing" (And Its Hazards); Chapter 9: The Four Steps of the Telephone Sales Process; Chapter 10: Understand the Numbers -- and Improve Your Approach; Chapter 11: Move Forward in the Sales Process. If you{u2019}ve got ten minutes a day, you can make a telesales breakthrough! By providing one concise, easy-to-read chapter for each daily coffee break, Stephan Schiffman{u2019}s Telesales, Second Edition has the power to transform your career and help you post noticeable increases in your numbers in just ten working days and transform your career after a mere twenty-one. Stephan Schiffman has coached thousands of sales teams across the country to improve their telesales performance.He knows exactly what works and doesn{u2019}t, and in this completely revised second edition, he shares with you all of his insider{u2019}s secrets, including how to: Master the five ways you can increase your income Track your numbers . . . and use them to your advantage Evaluate your performance effectively . . . so you hit your own goals Gain control of the call Leave effective phone messages Use "how" and "why" questions to your advantage Learn what{u2019}s going on in the prospect{u2019}s world Understand the four types of negative responses . . . and find out how to get past each one Turn small adjustments in your performance into large income gains By spending just minutes a day with this one clear, concise book, you can learn everything from creating a script; to recognizing when not calling a prospect can increase your sales productivity, to practicing the ten traits of world class salespeople. In this highly competitive world where the obstacles against telemarketers continue to become increasingly daunting, you can{u2019}t afford not to have these tools in your sales arsenal! If you've got ten minutes a day, you can make a telesales breakthrough! By providing one concise, easy-to-read chapter for each daily coffee break, Stephan Schiffman's Telesales, Second Edition has the power to transform your career and help you post noticeable increases in your numbers in just ten working days and transform your career after a mere twenty-one. Stephan Schiffman has coached thousands of sales teams across the country to improve their telesales performance. He knows exactly what works and doesn't, and in this completely revised second edition, he shares with you all of his insider's secrets, including how to: Master the five ways you can increase your income Track your numbers . . . and use them to your advantage Evaluate your performance effectively . . . so you hit your own goals Gain control of the call Leave effective phone messages Use "how" and "why" questions to your advantage Learn what's going on in the prospect's world Understand the four types of negative responses . . . and find out how to get past each one Turn small adjustments in your performance into large income gains By spending just minutes a day with this one clear, concise book, you can learn everything from creating a script; to recognizing when not calling a prospect can increase your sales productivity, to practicing the ten traits of world class salespeople. In this highly competitive world where the obstacles against telemarketers continue to become increasingly daunting, you can't afford not to have these tools in your sales arsenal! By providing one concise, easy-to-read chapter for each daily coffee break, Stephan Schiffman's Telesales, Second Edition has the power to transform your career and help you post noticeable increases in your numbers in just ten working days and transform your career after a mere twenty-one. Stephan Schiffman has coached thousands of sales teams across the country to improve their telesales performance. He knows exactly what works and what doesn't, and in this completely revised second edition, he shares with you all of his insider's secrets. By spending just minutes a day with this clear, easy-to-use book, you can learn everything from creating a script, to recognizing when not calling a prospect can increase your sales productivity, to practicing the ten traits of world-class salespeople. In this highly competitive world where the obstacles against telemarketers are increasingly daunting, you can't afford not to have these tools in your sales arsenal!