Statistical Methods for Quality Improvement

This text is highly recommended for managers and serious students of quality. Major US companies issue this reference and training manual to all managers during their quality training. This volume is also very valuable as a stand-alone reference on using statistics with a business and quality perspective. The essays in this book are written not by statisticians, but by people directly involved in the forefront of company-wide quality control training and supervision. The authors' particular perspectives allow them to more easily transmit their knowledge to the novice. In doing this, they use many actual examples of practical problems to aid in better understanding. Even the beginner will find this book easy to use and understand.-- from back cover