Starting In The Office: A Pack Of Office And Reception Assignments (macmillan Modern Office Series)

A textbook for students designed to give an idea of the type of work someone in an office might do. It contains a variety of tasks and assignments aiming to help students understand the role of clerical workers and their responsibilities. Front Matter....Pages i-ix The Beginning....Pages 1-7 First Things First....Pages 9-31 Communication Using the Telephone....Pages 33-48 Getting on with People at Work....Pages 49-56 Planning an Office Outing....Pages 57-61 In-Tray Exercises....Pages 63-74 Safety in the Office....Pages 75-83 Being a Customer....Pages 85-90 Meetings....Pages 91-96 Reception Duty....Pages 97-100 Getting a Job....Pages 101-119 Back Matter....Pages 121-150