Software Process Improvement: 15th European Conference, EuroSPI 2008, Dublin, Ireland, September 3-5, 2008, Proceedings (Communications in Computer and Information Science (16))

This book constitutes the refereed proceedings of the 15th European Conference, EuroSPI 2008, Dublin, Ireland, September 2008. The 18 revised full papers presented together with one introductory paper were carefully reviewed and selected from numerous submissions. The papers are organized in topical sections on organisational issues; productivity, effort estimation metrics; standards reference models; documentation knowledge management as well as project issues. cover-large.TIF......Page 1 front-matter.pdf......Page 2 Introduction......Page 12 Conflict Resolution in RE......Page 13 A Brief Overview of Narrative Mediation......Page 14 Narrative Mediation’s Applicability to RE......Page 15 NREMM......Page 16 NREMM......Page 17 References......Page 22 Introduction......Page 24 Why Agile Methods?......Page 25 Research Methodology......Page 26 Case Study......Page 27 Effect of Implementing Agile Methods......Page 28 Problems Encountered......Page 29 Benefits Derived......Page 32 So What Went Wrong?......Page 33 References......Page 34 Introduction......Page 36 Process Asset Library Implementation Benefits......Page 38 Web-Based Process Assets Library Application Structure......Page 39 CMMI Model Components Descriptions......Page 41 Process Assets Library Structure Using CMMI Model Components as a Reference......Page 42 Components of the Web-Based Process Assets Library for Small Settings......Page 44 References......Page 45 Introduction......Page 47 Literature Review......Page 48 Empirical Evidence Based on a Collection of Change Request Forms......Page 50 Proposed Framework......Page 54 Conclusions and Future Work......Page 55 References......Page 56 Introduction......Page 58 Productivity......Page 59 Research Setting......Page 60 Productivity Factors......Page 61 Function Points.......Page 62 Debug Code.......Page 63 Analyses......Page 64 Productivity.......Page 65 Internal Validity.......Page 66 Conclusions and Future Work......Page 67 References......Page 68 Introduction......Page 70 Related Research......Page 71 Uses of Functional Size Measures in Project Management Knowledge Areas......Page 73 Conclusions......Page 77 References......Page 79 Introduction......Page 81 ASPEI/MSC......Page 82 Introducing Process Reference Guides......Page 84 First Experiences......Page 88 Discussion......Page 89 References......Page 90 Introduction......Page 93 IDEAL Model......Page 94 Analysis of Project Management of SPI Models......Page 95 Initiation Phase......Page 96 Planning Phase......Page 97 Closure Phase......Page 98 P4SPI Components......Page 99 Case Study of CMMI Implementation Using P4SPI......Page 101 References......Page 103 Introduction......Page 105 Work Products of CMMI Specific Practices......Page 106 Specific Practice Dependencies within Process Areas......Page 107 Validation......Page 112 Problems with Completeness and Terminology in the CMMI Specification......Page 113 Conclusion......Page 114 References......Page 115 Introduction......Page 117 Organization and Structure of the ITSM Processes......Page 118 Establish Dependency Relationships......Page 119 Generate Sequence......Page 122 Summary......Page 126 References......Page 127 Introduction......Page 128 Process Assessment Models for IT Service Management......Page 129 Process Modeling......Page 132 Experiences of Combined Modeling and Assessment......Page 134 Integration of the Approaches......Page 135 Conclusions......Page 137 References......Page 138 Introduction......Page 140 Very Small Enterprises......Page 141 Characteristics of a VSE......Page 142 History of the ISO/IEC Working Group for VSEs......Page 143 Gathering VSE Requirements......Page 144 Categorization of the Sample According to the Size Criterion......Page 145 Use of Standards......Page 146 The WG24 Approach......Page 147 Conclusion and Future Work......Page 150 References......Page 151 Introduction......Page 153 Information Flow Basics......Page 155 Elicitation Design......Page 157 Aggregation......Page 158 Drawing the Consequences......Page 159 References......Page 161 Introduction......Page 163 Case Context and Research Questions......Page 164 Research Strategy......Page 166 Data Collection Method......Page 167 Findings......Page 168 Motivation of the CEO......Page 169 Motivation of the Employees......Page 170 Discussion......Page 171 Conclusion......Page 172 References......Page 173 Introduction......Page 175 Management of SPI Implementation Initiatives......Page 176 A Methodology for Identifying Critical Success Factors That Influence Software Process Improvement Initiatives......Page 177 Standard SPI Implementation Process and SPI Implementation Strategy Concepts......Page 179 Architecture of the Approach......Page 180 Supporting Tools......Page 182 References......Page 184 Introduction......Page 187 Context of Methodology......Page 188 F$l$OSS Selection Approach......Page 190 Our FlOSS Selection Approach in the Tabellio Project......Page 197 References......Page 198 Introduction......Page 200 Agile Methods and Scrum......Page 201 Coordinating Mechanisms in Agile Development and GSD......Page 202 Project India I......Page 203 Project India II......Page 205 Project Eastern Europe......Page 206 Challenges Implementing Mutual Adjustment in GSD......Page 207 Conclusion and Future Work......Page 209 References......Page 210 Introduction......Page 212 ProPAM Methodology......Page 213 Process and Project Alignment Metric (ProPAMet)......Page 215 Case Study......Page 218 References......Page 222 back-matter.pdf......Page 224 This textbook is intended for use by SPI (Software Process Improvement) managers and researchers, quality managers, and experienced project and research managers. The papers constitute the research proceedings of the 15th EuroSPI (European So- ware Process Improvement, www.eurospi.net) conference in Dublin, Ireland, 3–5 September 2008. Since the first conference, held in Dublin in 1994, EuroSPI conferences have been held in 1995 in Vienna (Austria), in 1997 in Budapest (Hungary), in 1998 in Goth- burg (Sweden), in 1999 in Pori (Finland), in 2000 in Copenhagen (Denmark), in 2001 in Limerick (Ireland), in 2002 in Nuremberg (Germany), in 2003 in Graz (Austria), in 2004 in Trondheim (Norway), in 2005 in Budapest (Hungary), in 2006 in Joensuu (Finland), and in 2007 in Potsdam (Germany). EuroSPI has established an experience library (library.eurospi.net), which will be c- tinuously extended over the next few years and was made available to all attendees. EuroSPI has also started an umbrella initiative for establishing a European Quali- cation Network in which different SPINs and national ventures can join mutually beneficial collaborations (EQN - EU Leonardo da Vinci network project). With a general assembly on 15.-16.10.2007 through EuroSPI partners and n- works, in collaboration with the European Union (supported by the EU Leonardo da Vinci Programme), a European certification association has been created (www.- certificates.org) for the IT and services sector to offer SPI knowledge and certificates to industry, establishing close knowledge transfer links between research and industry. Constitutes the refereed proceedings of the 15th European Conference, EuroSPI 2008, Dublin, Ireland, September 2008. This book contains the papers that are organized in topical sections on organisational issues; productivity, effort estimation metrics; standards reference models; and, documentation knowledge management as well as project issues.