Soft-Ware 2002: Computing in an Imperfect World: First International Conference, Soft-Ware 2002 Belfast, Northern Ireland, April 8-10, 2002 Proceedings (Lecture Notes in Computer Science, 2311)

This was the ?rst conference of a new series devoted to the e?ective handling of soft issues in the design, development, and operation of computing systems. The conference brought together contributors from a range of relevant disciplines, including arti?cial intelligence, information systems, software engineering, and systems engineering. The keynote speakers, Piero Bonissone, Ray Paul, Sir Tony Hoare, Michael Jackson, and Derek McAuley have interests and experience that collectively span all of these ?elds. Soft issues involve information or knowledge that is uncertain, incomplete, or contradictory. Examples of where such issues arise include: – requirements management and software quality control in software engine- ing, – con?ict or multiple sources information management in information systems, – decision making/prediction in business management systems, – quality control in networks and user services in telecommunications, – traditional human rationality modeling in arti?cial intelligence, – data analysis in machine learning and data mining, – control management in engineering. The concept of dealing with uncertainty became prominent in the arti?cial intel- gence community nearly 20 years ago, when researchers realized that addressing uncertainty was an essential part of representing and reasoning about human knowledge in intelligent systems. The main methodologies that have emerged in this area are soft computing and computational intelligence. Overview of Fuzzy-RED in Diff-Serv Networks....Pages 1-13 An Architecture for Agent-Enhanced Network Service Provisioning through SLA Negotiation....Pages 14-30 Facing Fault Management as It Is, Aiming for What You Would Like It to Be....Pages 31-45 Enabling Multimedia QoS Control with Black-Box Modelling....Pages 46-59 Using Markov Chains for Link Prediction in Adaptive Web Sites....Pages 60-73 Classification of Customer Call Data in the Presence of Concept Drift and Noise....Pages 74-87 A Learning System for Decision Support in Telecommunications....Pages 88-101 Adaptive User Modelling in an Intelligent Telephone Assistant....Pages 102-113 A Query-Driven Anytime Algorithm for Argumentative and Abductive Reasoning....Pages 114-127 Proof Length as an Uncertainty Factor in ILP....Pages 128-140 Paraconsistency in Object-Oriented Databases....Pages 141-150 Decision Support with Imprecise Data for Consumers....Pages 151-165 Genetic Programming: A Parallel Approach....Pages 166-173 Software Uncertainty....Pages 174-190 Temporal Probabilistic Concepts from Heterogeneous Data Sequences....Pages 191-205 Handling Uncertainty in a Medical Study of Dietary Intake during Pregnancy....Pages 206-216 Sequential Diagnosis in the Independence Bayesian Framework....Pages 217-231 Static Field Approach for Pattern Classification....Pages 232-246 Inferring Knowledge from Frequent Patterns....Pages 247-262 Anytime Possibilistic Propagation Algorithm....Pages 263-279 Macro Analysis of Techniques to Deal with Uncertainty in Information Systems Development: Mapping Representational Framing Influences....Pages 280-299 The Role of Emotion, Values, and Beliefs in the Construction of Innovative Work Realities....Pages 300-314 Managing Evolving Requirements Using eXtreme Programming....Pages 315-331 Text Summarization in Data Mining....Pages 332-347 Industrial Applications of Intelligent Systems at BTexact....Pages 348-348 Intelligent Control of Wireless and Fixed Telecom Networks....Pages 349-349 Assertions in Programming: From Scientific Theory to Engineering Practice....Pages 350-351 Hybrid Soft Computing for Classification and Prediction Applications....Pages 352-353 Why Users Cannot ‘Get What They Want’....Pages 354-354 Systems Design with the Reverend Bayes....Pages 355-355 Formalism and Informality in Software Development....Pages 356-356 An Industrial Perspective on Soft Issues: Successes, Opportunities and Challenges....Pages 357-357 "This book constitutes the refereed proceedings of the First International Conference on Soft-Ware 2002, held in Belfast, North Ireland in April 2002. The 24 revised full papers presented together with seven abstracts of invited presentations and the summary of a panel were carefully reviewed and selected for inclusion in the book. All presentations are devoted to the effective handling of soft issues in the design, development, and operation of computing systems, from an academic research point of view as well as from the point of view of industrial practice. The papers aim at integrating an interdisciplinary range of disciplines including artificial intelligence, information systems, software engineering, and systems engineering"--Publisher description The rapid growth of the Internet and increased demand to use the Internet for time-sensitive voice and video applications necessitate the design and utilization of new Internet architectures with effective congestion control algorithms.