Social media sites : new fora for criminal, communication, and investigation opportunities

Over the last two decades, rapid advances in communication technologies have significantly enhanced efficiency and information sharing. The spread of online discussion for a and most recently, social networking websites such as Facebook and Twitter, has helped rekindle and maintain connections between friends and acquaintances, facilitated the building of various online communities that share common interests, and created a new space for entrepreneurship and business transactions. Social media tools help to link people with common interests, and facilitate a wide variety of activities in the legitimate sector; it follows that such popular communication and business tools may also facilitate work in the illegitimate sector, perhaps even the work of criminal organizations. The current research complements and builds on existing empirical information regarding the use of social media by criminal organizations and law enforcement by way of literature review and interviews with law enforcement officials and social media experts.