Service Science for Socio-Economical and Information Systems Advancement: Holistic Methodologies (Advances in E-Collaboration (AECOB) Book Series)

Services both as a science and as a practice in todays corporate environments are suffering from many suboptimalities. A compromise of both organizational and technological aspects provides the answer to many pitfalls and shortcomings currently faced. Service Science for Socio-Economical and Information Systems Advancement: Holistic Methodologies sheds light on a variety of issues and shortcomings of service-based economies by analyzing situations and modern practices that improve the way researchers, field practitioners, and ICT professionals account for their core business service-related activities. This defining body of research provides a broad perspective of how to improve service creation, production, and management of assets. Title ......Page 2 Dedication......Page 5 Table of Contents......Page 6 Preface......Page 9 Acknowledgment......Page 16 Service Science and Practice......Page 18 About the Nature of Services......Page 31 Typology of Services......Page 52 Services and the Humans......Page 103 Services and the Computers......Page 158 Services and the Workplace......Page 186 Service Economics......Page 215 Service Physics......Page 235 Service Metaphysics......Page 309 Culture of Services......Page 329 Future of Services......Page 365 About the Author......Page 370 Index......Page 371 'This book studies numerous human factors, aspects of conceptual modeling, and economics of a new service as they apply to the service culture'--Provided by publisher.