Security Manual

''Security Manual'' provides practical guidance on all aspects of security work and is a ready made source of information for all members of the security profession, including managers, supervisors and trainers. This eighth edition has been fully restructured to better reflect recent changes in the criminal law, fire protection and security practices. New chapters on powers of arrest, industrial disputes, conflict resolution, dealing with emergencies, cultural awareness and door supervising have been added, including the latest information and procedures that should be adopted in relation to an act of terrorism. The manual continues to pay attention to the law of theft, other criminal offences affecting security and the basics of security practice, and can rightly be regarded as the standard overall work on the subject and a practical reference for existing security practitioners and those who are aspiring to enter the security profession. ''Security Manual'' is also ideal for those seeking professional qualifications such as: NVQ Levels 1, 2 and 3 in Security Guarding and for Supervisors; NVQ Level 3 in Investigations; C&G, BIIAB and NCFE qualifications in Door Supervision. ''Security Manual'' is the essential guide to this subject, and has been described as 'standard issue for every security officer, along with the uniform'. Contents......Page 6 Foreword......Page 16 Preface to the Eighth Edition......Page 18 1 BASICS......Page 22 Why security staff?......Page 23 Recruitment......Page 24 Responsibilities......Page 25 What might be encountered?......Page 27 Employee theft motivation......Page 29 Summary......Page 30 Access control......Page 32 Keeping records......Page 34 Good housekeeping......Page 38 Contractors......Page 39 Disciplinary matters......Page 40 Patrolling security officers......Page 41 Key carrying......Page 46 Communications......Page 47 Intruders......Page 48 Property found in suspicious circumstances......Page 49 Wearing a uniform......Page 50 Amateur and professional thieves......Page 51 4 SECURITY IN PUBLIC PLACES......Page 53 Shopping precincts......Page 54 Hospitals......Page 59 Hotels......Page 61 Smoking in public places......Page 63 Movement of money by company staff......Page 64 Reception of cash from commercial carriers......Page 67 Collection of cash by commercial carriers......Page 68 Robberies: Actions and procedures......Page 69 Physical security measures......Page 71 Closed-circuit television......Page 78 Intruder alarm systems......Page 79 Alarm components and methods of detection......Page 82 Legal implications of security measures......Page 85 Traffic management......Page 87 Transport precautions......Page 89 Weighbridge frauds......Page 90 Vehicle search......Page 92 Miscellaneous frauds involving transport......Page 93 Theft Act 1968......Page 95 Theft in Scotland......Page 102 Criminal damage......Page 103 Offences against the person......Page 106 Indecent assault......Page 107 Harassment......Page 108 Bribery and corruption......Page 110 Forgery......Page 111 Computer misuse......Page 112 Trespass......Page 113 Compensation for injuries......Page 116 Arrest by a person other than a constable......Page 117 Information to be given upon arrest......Page 119 Precautions after arrest......Page 120 Unlawful arrest......Page 121 Basic police requirements......Page 123 Bail......Page 124 Property exhibits......Page 126 Compensation......Page 127 Employer’s right to search......Page 129 Searching procedure......Page 130 Search after arrest......Page 132 Questioning suspected persons......Page 134 Interviews......Page 136 Taking witness statements......Page 138 Rules for keeping notebooks......Page 140 Essential matters to include in notebooks......Page 141 Reports......Page 142 Law of evidence......Page 144 Exhibits......Page 146 Procedure in court......Page 147 Jurisdiction of courts......Page 149 Witness support and protection......Page 150 Definition of an industrial or trade dispute......Page 151 Intimidation and annoyance to those involved in a trade dispute......Page 152 Duties of security staff......Page 153 Health and Safety at Work Act 1974......Page 154 Patrolling security officers’ duties......Page 156 Action at accidents......Page 157 Regulatory Reform (Fire Safety) Order 2005......Page 159 Codes and standards......Page 166 Essential precautions......Page 167 Main causes of fire......Page 168 Fire patrolling......Page 169 Fire fighting and extinguishants......Page 171 Points to be included in a fire report......Page 175 The role of security......Page 176 Terrorism......Page 177 Chemical, biological and radiological attacks......Page 178 Hoax calls, letter bombs and other explosive devices......Page 181 Crime and incident scene preservation......Page 185 Basic first aid......Page 187 Levels of consciousness......Page 188 Resuscitation......Page 190 Bleeding......Page 192 Broken bones......Page 193 Major burns and scalds......Page 194 Poisoning......Page 195 Shock......Page 196 21 CONFLICT RESOLUTION......Page 198 Reporting incidents......Page 199 The risks of violence in perspective......Page 200 Assessing body language to identify threats......Page 201 Intuition......Page 203 Conflict resolution communication models......Page 204 Skills and approaches to conflict......Page 205 Personal space......Page 206 Diffusing aggression......Page 208 Planning for safety when patrolling on foot......Page 209 Use of force......Page 210 Offensive weapons......Page 211 Basic cultural and diversity principles......Page 212 Sikh faith community and customs......Page 214 Hindu faith community and customs......Page 216 Muslim faith community and customs......Page 218 Buddhist faith community and customs......Page 219 Jewish faith community and customs......Page 221 Diversity......Page 223 Relevant legislation......Page 224 23 DRUGS AWARENESS......Page 227 Signs of drug misuse......Page 228 Types of drug misuse......Page 229 Legislation......Page 230 Drug misuse and unconsciousness......Page 231 Door Supervisor Licence......Page 232 Recognised qualifications......Page 233 Level 2 National Certificate for Door Supervisors......Page 234 Unit 1......Page 235 Unit 2......Page 240 The Security Industry Authority (SIA)......Page 241 Personal integrity......Page 242 Role of supervisors in maintaining standards......Page 243 Appendix: Professional Bodies......Page 245 A......Page 248 C......Page 249 D......Page 251 E......Page 252 F......Page 253 I......Page 254 L......Page 255 O......Page 256 P......Page 257 R......Page 258 S......Page 259 T......Page 260 Y......Page 261 About the Author......Page 262

Security Manual provides practical guidance on all aspects of security work and is a ready made source of information for all members of the security profession, including managers, supervisors and trainers. This eighth edition has been fully restructured to better reflect recent changes in the criminal law, fire protection and security practices. New chapters on powers of arrest, industrial disputes, conflict resolution, dealing with emergencies, cultural awareness and door supervising have been added, including the latest information and procedures that should be adopted in relation to an act of terrorism. The manual continues to pay attention to the law of theft, other criminal offences affecting security and the basics of security practice, and can rightly be regarded as the standard overall work on the subject and a practical reference for existing security practitioners and those who are aspiring to enter the security profession.

Security Manual is also ideal for those seeking professional qualifications such as: NVQ Levels 1, 2 and 3 in Security Guarding and for Supervisors A completely revised edition of the book that has been described as 'standard issue for every security officer, along with the uniform'. Security Manual provides practical guidance on every aspect of security and is an essential guide for those seeking professional qualifications such as: NVQ Levels 1, 2 and 3 in Security Guarding and for Supervisors; NVQ Level 3 in Investigations; C & G, BIIAB and NCFE qualifications in Door Supervision Fully updated, this provides practical guidance on all aspects of security. This edition has been fully restructured to reflect better recent changes in criminal law, fire protection and security practices. New chapters cover powers of arrest, industrial disputes, procedures for dealing with terrorism and much more Provides practical guidance on various aspects of security work and is a ready made source of information for various members of the security profession, including managers, supervisors and trainers. This book reflects changes in the criminal law, fire protection and security practices.