Researching the Future in Information Systems: IFIP WG 8.2 Working Conference, Future IS 2011, Turku, Finland, June 6-8, 2011, Proceedings (IFIP ... and Communication Technology (356))

This book constitutes the refereed proceedings of the IFIP WG 8.2 Working Conference "Researching the Future", Future IS 2011, held in Turku, Finland, in June 2011. The 17 revised full papers presented together with 4 panels and workshops were carefully reviewed and selected from numerous submissions. The papers are organized into 6 topical sections: how the future and the past are connected and inter-related; critical view of the future; technological futures; the future of information technology and work-related practices in health care; the future of industrial and institutional practices and outcomes through information technology; and the future of critical realism in IS research. Cover IFIP Advances in Information and Communication Technology 356 Researching the Future in Information Systems ISBN 9783642213632 Preface Conference Organization Table of Contents Researching the Future: The Information Systems Discipline's Futures Infrastructure Introduction Toward a Futures Infrastructure for IS Research The Review Process Overview of the Book Keynotes Papers Panels and Workshop Conclusion References Section 1: How the Future and the Past Are Connected and Inter-related Toward an Approach to Generate Forward-Looking Theories Using Systems Concepts Introduction and Background IS Project Management: The Need for New Metaphors Focus and Outline of the Paper As-Lived Human Behavior Theorizing Level 1 Metaphors Level 2 Theorization: Differentiation Level 3 Theorization: Concept Theories Level 4 Theorization: Theorizing Settings Level 5 Theorization: Grand Theorizing Structures How Soft Systems Thinking Treats the Effects of Language Prescription on How to Use Soft System Thinking in Research Processes Conclusion References Information Systems Innovation Research: Between Novel Futures and Durable Presents Introduction: The Durability of the Present Empirical Motivation: Historical Accumulation of Complexity Resources for Understanding Durability in Innovation Innovation Literature Innovation in the Context of Evolutionary Technological Change Innovation in Practice Studies Studying Durability of the Present Empirical Objects: Living with Technologies Analytic Approach: Focus on Relations and Interdependencies Implications for Theory Final Remarks References The Present as Future: The Problem of Translation in Corporate Science Projects Introduction Structure The Case (A Set of Projects) The Research Projects The Virtual Collaboration Research Team Virtuality Survey The Demo 3D User Interface for Information Management Multi-teaming and Multitasking Cross-Application Information Flow and Provenance Outcomes Analysis: The Translations and Trajectories Summary References Section 2: Critical View of the Future What Does the Future Hold? A Critical View of Emerging Information and Communication Technologies and Their Social Consequences Introduction Emerging ICTs Conceptual Issues Approach: Principles of Technology Foresight Methodology, Data Collection, and Analysis A View of Emerging ICTs Features and Consequences of Emerging ICTs Description of the Social Consequences of Emerging ICTs Critical Interpretation of the Social Consequences of Emerging ICTs Assumptions about Individuals Assumptions about Society Assumptions about Technology Critical Reflections Critical Reflections on the Approach Critical Reflections on the Future References Rationality and Foolishness: Alternative Forecasting Systems in a Manufacturing Firm Introduction Literature Review The Rational Ideal in the Forecasting Literature The Forecaster as Systems Expert The Analyst as Facilitator Methodology Case Study An Introduction to Global Beverages UK Forecasting at Global Beverages UK Change at Global Beverages Discussion The Functionalist Perspective on Global Beverages A Facilitative Interpretation of Global Beverages The Impact of Disruptions to Practice Conclusions and Future Research References Section 3: Technological Futures What Future? Which Technology? On the Problem of Describing Relevant Futures Introduction Descriptions of Future Technologies Relevant Description and Context Interpretive Flexibility Affordances of Technology Multi-stability of Technology The Description and Prognosis of Emerging Technologies Participative Technology Assessment: A Way Forward? Benefits of pTA Problems of Participative Technology Assessment Conclusion References Conceptualizing Consumer Perceptions of Making M-Payments Using Smart Phones in Ireland Introduction Conceptualization of Consumers Perceptions of M-Payment Method Data Collection Data Analyses Results Data Statistics Model Evaluation Discussion and Conclusions References The Impact of Instant Messaging Tools on Knowledge Management and Team Performance Introduction Theoretical Development The Impact of IM on Knowledge Transfer The Impact of IM on Knowledge Generation Generating Knowledge via Knowledge Transfer Enhancing Work Performance with Knowledge Transfer and Knowledge Generation Analytical Elements of Social Networks, IM and KM Control Variables Methodology The Research Context The Measures Social Network Analysis (SNA) Technique Sample Data Analysis Validating the Measurements Testing the Research Model Social Network Analysis (SNA) Key Findings, Implications and Future Research Findings Related to the Research Model Findings Related to the Social Network Analysis (SNA) Theoretical and Practical Implications Future Research Conclusion References Section 4: The Future of Information Technology and Work-Related Practices in Health Care Journey to DOR: A Retro Science-Fiction Story on Researching ePrescribing Preface Journey to DOR Reflections Postscript References The Standardized Nurse: Mission Impossible? Introduction Conceptualizing Standardization in Healthcare Method Data Collection Data Analysis Context of Study Standardization of Nursing Work History of Standardized Nurse Work The Care Plan Standardized Plans and Silent Handover at the Cardiology Department The Nurses= Working Routine with the Standardized Care Plan The PPS Integration Process Discussion and Conclusion The Co-construction of Standardization The Potential in the NoviceBExpert Relationship The Effect of an Array of Coordinated Standardization Efforts References The Role of Technology in Shaping the Professional Future of Community Pharmacists: The Case of the Electronic Prescription Service in the English National Health Service Introduction Theoretical Framework Conceptualizing Professionalism (Re-)Constructing Professionals through Information Technology Pharmacists as Health Professionals Research Methodology The Case of the Electronic Prescription Service (EPS) The Introduction of EPS in English Community Pharmacy Changing Pharmacists’ Work Practices through EPS Changing the Values of Pharmacy Work Changing Pharmacy Business Analysis Screen-Level Pharmacists: Challenging the Temporal and Material Nature of Pharmacists’ Work Clinical (Dis)orientation and Responsibilization System and Interprofessional Trust through Control Professional Control, Boundaries, and Inclusion: Pharmacists as Entrepreneurs; Entrepreneurs as Pharmacists? Conclusion References Section 5: The Future of Industrial-Institutional Practices and Outcomes through Information Technology From Forestry Machines to Sociotechnical Hybrids: Investigating the Use of Digitally Enabled Forestry Machines Introduction Related Research Open Innovation Materiality Research Methodology Case Study Forestry in Northern Sweden Forestry Machines Supply Chain The Logging Process Knowledge and Capabilities Digitally Enabled Vehicles Discussion Conclusions References Lessons from Volunteering and Free/Libre Open Source Software Development for the Future of Work Introduction Volunteer Organizations: A Review Volunteering and Free/Libre Open Source Software Teams Discussion Managerial Implications Implications for Research References Investigating Open Innovation and Interorganizational Networks in the IT Industry: The Case of Standard Software Customization Introduction Theoretical Background Open Innovation Interorganizational Networks Standard Software Customization Research Approach The Case Freelance Launch Partnership Product Development Growth Outsourcing Merger Analysis and Discussion Conclusions References Section 6: The Future of Critical Realism in IS Research Systems of Innovation, Multidisciplinarity, and Methodological Pluralism: A Realist Approach to Guide the Future of Information Systems Research and Practice Introduction Systems of Innovation Approach Critical Realism The SIA Research Practice and CR Similarities and Gaps Focus of Study Research Approach Multidisciplinarity Methodological Pluralism The Diffusion of IS in SMEs and Public Programs Exploration Nature of Program Interventions Nature and Consequences of Program Contexts Improvement of Program Contexts Conclusions References Critical Realist Information Systems Research in Action Introduction Critical Realism Using Critical Realism in IS Research CR-Based Development of IS Theories CR-Based Information Systems Evaluation Research CR-Based Information Systems Design Science Discussion Conclusion References Section 7: Panels and Workshop The Social Design of Information Systems Introduction Panelists Panel Structure References Teaching Foresight and the Future Introduction Controversy Panel Structure Panelists Will Current Trends in Information Systems Development Lead to More Visible Usage of Socio-technical Approaches? Background and Goals Structure and Time Line Panelists References Methods for Studying the Information Systems Future Introduction The Conference Theme What This Paper Is About Futures Research Methods Assumptions of Futures Research Environmental Scanning/Collective Intelligence Delphi Scenarios Futures as an Academic Method Epistemology Theoretical Foundations and Research Design Conclusions References Author Index