Research and Practical Issues of Enterprise Information Systems : 10th IFIP WG 8. 9 Working Conference, CONFENIS 2016, Vienna, Austria, December 13-14, 2016, Proceedings

Annotation This book constitutes the proceedings of the 10th International IFIP WG 8.9 Working Conference on Research and Practical Issues of Enterprise Information Systems, CONFENIS 2016, held in Vienna, Austria, in December 2016. The conference provided an international forum for the broader IFIP community to discuss the latest research findings in the area of EIS and specifically aimed at facilitating the exchange of ideas and advances on all aspects and developments of EIS. The 25 papers presented in this volume were carefully reviewed and selected from 63 submissions. They were organized in topical sections on: semantic concepts and open data; customer relationship management; security and privacy issues; advanced manufacturing and management aspects; business intelligence and big data; decision support in EIS; and EIS-practices Front Matter....Pages I-XI Front Matter....Pages 1-1 Semantic Audit Application for Analyzing Business Processes....Pages 3-15 Using Application Ontologies for the Automatic Generation of User Interfaces for Dialog-Based Applications....Pages 16-31 Semantic-Based Recommendation Method for Sport News Aggregation System....Pages 32-47 Using SPEM to Analyze Open Data Publication Methods....Pages 48-58 OGDL4M Ontology: Analysis of EU Member States National PSI Law....Pages 59-73 Front Matter....Pages 75-75 Social Media and Social CRM....Pages 77-87 An Approach to Discovery of Customer Profiles....Pages 88-99 Front Matter....Pages 101-101 Cyber Security Awareness and Its Impact on Employee’s Behavior....Pages 103-111 Lessons Learned from Honeypots - Statistical Analysis of Logins and Passwords....Pages 112-126 Towards a General Information Security Management Assessment Framework to Compare Cyber-Security of Critical Infrastructure Organizations....Pages 127-141 Front Matter....Pages 143-143 From Web Analytics to Product Analytics: The Internet of Things as a New Data Source for Enterprise Information Systems....Pages 145-155 Enterprise Information Systems and Technologies in Czech Companies from the Perspective of Trends in Industry 4.0....Pages 156-165 Internet of Things Integration in Supply Chains – An Austrian Business Case of a Collaborative Closed-Loop Implementation....Pages 166-176 Application of the papiNet-Standard for the Logistics of Straw Biomass in Energy Production....Pages 177-190 A Case-Base Approach to Workforces’ Satisfaction Assessment....Pages 191-206 Effective Business Process Management Centres of Excellence....Pages 207-222 Front Matter....Pages 223-223 Measuring the Success of Changes to Existing Business Intelligence Solutions to Improve Business Intelligence Reporting....Pages 225-236 An Architecture for Data Warehousing in Big Data Environments....Pages 237-250 Front Matter....Pages 251-251 The Reference Model for Cost Allocation Optimization and Planning for Business Informatics Management....Pages 253-262 An Entropy Based Algorithm for Credit Scoring....Pages 263-276 Front Matter....Pages 251-251 Visualizing IT Budget to Improve Stakeholder Communication in the Decision Making Process....Pages 277-290 Front Matter....Pages 291-291 Implementing an Event-Driven Enterprise Information Systems Architecture: Adoption Factors in the Example of a Micro Lending Case Study....Pages 293-308 Software Innovation Dynamics in CMSs and Its Impact on Enterprise Information Systems Development....Pages 309-324 Optimization of Cloud-Based Applications Using Multi-site QoS Information....Pages 325-338 Back Matter....Pages 339-339