Realizing the promise of corporate portals : leveraging knowledge for business success

Thoughtful and provocative, 'Realizing the Promise of Corporate Portals' illustrates the vast potential of corporate portals and what your company can do to implement them for business success. Based on the authors' extensive backgrounds and consulting focused on implementing corporate portals this exciting new book extends IT theory into business strategy. Terra and Gordon explore the components and architecture of typical corporate portals and fundamental issues in knowledge management. Geared for decision makers at the executive level, this book provides a comprehensive view of the market landscape, powerful and detailed case studies, and collected best practices and lessons learned to help organizations successfully implement corporate portals. The book also includes detailed checklists necessary for selecting and implementing appropriate corporate portal technical solutions. Learn from their detailed case studies of hugely successful corporate portal implementations, including: \* ADC Telecommunications Inc. \* Bain & Company \* Bank of Montreal \* Context Integration \* Eli Lilly \* Hill & Knowlton \* Nortel Networks \* SERPRO \* Siemens \* Texaco \* Xerox \* Detailed case studies of hugely successful corporate portals and best practices for implementing corporate portals \* Authors' extensive technical backgrounds extends IT theory into business strategy \* Provides guidance for managers when choosing software, consulting services and developing implementation programs. Read more... Thoughtful and provocative, 'Realizing the Promise of Corporate Portals' illustrates the vast potential of corporate portals and what your company can do to implement them for business success. Based on the authors' extensive backgrounds and consulting focused on implementing corporate portals this exciting new book extends IT theory into business strategy. Terra and Gordon explore the components and architecture of typical corporate portals and fundamental issues in knowledge management. Geared for decision makers at the executive level, this book provides a comprehensive view of the market landscape, powerful and detailed case studies, and collected best practices and lessons learned to help organizations successfully implement corporate portals. The book also includes detailed checklists necessary for selecting and implementing appropriate corporate portal technical solutions. Learn from their detailed case studies of hugely successful corporate portal implementations, including: * ADC Telecommunications Incorporated * Bain and Company * Bank of Montreal * Context Integration * Eli Lilly * Hill and Knowlton * Nortel Networks * SERPRO * Siemens * Texaco * Xerox * Detailed case studies of hugely successful corporate portals and best practices for implementing corporate portals * Authors' extensive technical backgrounds extends IT theory into business strategy * Provides guidance for managers when choosing software, consulting services and developing implementation programs Content: Copyright , Page vi Dedication , Page vii Preface , Pages xiii-xviii Acknowledgments , Pages xix-xx Foreword , Pages xxi-xxiv Chapter 1 - Introduction , Pages 1-14 Chapter 2 - The Networked and Knowledge Era and Corporate Portals , Pages 17-55 Chapter 3 - Knowledge Management in the Networked Era , Pages 56-94 Chapter 4 - Key Services of a Corporate Portal Platform , Pages 95-131 Chapter 5 - Implementing Corporate Portals: Key Lessons , Pages 132-178 Chapter 6 - Concluding Remarks , Pages 179-182 Chapter 7 - ADC Telecommunications Inc., the Broadband Company , Pages 185-200 Chapter 8 - Bain & Company , Pages 201-230 Chapter 9 - Bank of Montreal , Pages 231-249 Chapter 10 - Context Integration , Pages 250-267 Chapter 11 - Eli Lilly , Pages 268-284 Chapter 12 - Hill & Knowlton , Pages 285-297 Chapter 13 - Nortel Networks , Pages 298-313 Chapter 14 - SERPRO, Information Services Agency from the Brazilian Federal Government , Pages 314-325 Chapter 15 - Siemens , Pages 326-347 Chapter 16 - Texaco , Pages 348-365 Chapter 17 - Xerox, the Document Company , Pages 366-379 Appendix A - Leading Vendors , Pages 381-390 Appendix B - Technical Criteria to Select a Corporate Portal Platform , Pages 391-395 Bibliography , Pages 397-403 Index , Pages 405-419